Professional Summary

Professional Overview

Kelly Hanna is a seasoned executive with a strong track record of driving strategic business transformation and operational excellence. As the Chief Executive Officer of Ticketer, a leading provider of ticketing solutions, she leverages her extensive expertise in the transportation and technology sectors to spearhead the company's growth and innovation efforts.

Experience Summary

Current Role

As the Chief Executive Officer of Ticketer, Kelly is responsible for setting the company's overall strategic direction, overseeing day-to-day operations, and leading the talented team of professionals. Under her leadership, Ticketer has expanded its market reach, introduced cutting-edge technologies, and solidified its position as a trusted partner for transportation providers across the United Kingdom.

Career Progression

Prior to her current role, Kelly served as the Chief Operating Officer at Ticketer, where she played a pivotal role in driving operational efficiency, improving customer service, and enhancing the company's technological capabilities. Before joining Ticketer, she held various leadership positions at Alight Solutions and NGA Human Resources, where she led global transformation initiatives, managed vendor payroll and support services, and spearheaded strategic projects.

Kelly's early career was marked by her tenure at North Yorkshire County Council, where she held progressive roles in human resources, project management, and business support shared services, demonstrating her versatility and expertise in public sector operations.

Academic Background

Kelly holds a Bachelor's degree in Business Administration from the University of Leeds, where she graduated with distinction. Her academic achievements and continuous learning have equipped her with a strong foundation in business strategy, organizational development, and change management.

Areas of Expertise

• Strategic business transformation

• Operational excellence and process optimization

• Technology integration and digital enablement

• Talent management and organizational development

• Customer-centric service delivery

• Transportation and mobility solutions

Professional Impact

Throughout her career, Kelly has consistently demonstrated her ability to drive tangible business results. At Ticketer, she has spearheaded the implementation of innovative ticketing solutions that have enhanced the passenger experience and improved operational efficiency for transportation providers. Her strategic leadership and collaborative approach have fostered a culture of innovation and continuous improvement within the organization.

Conclusion

Kelly Hanna is a visionary leader with a proven track record of success in the transportation and technology industries. As the Chief Executive Officer of Ticketer, she is poised to lead the company through its next phase of growth, leveraging her extensive experience and exceptional strategic and operational capabilities to deliver value for Ticketer's clients and stakeholders.