Professional Overview
Kelly Loftus is an experienced Sales Operations Manager with a strong background in global partnerships and channels management. She specializes in driving operational excellence and optimizing sales processes to support the growth of ServiceNow's partner ecosystem.
Experience Summary
Current Role
As the Sales Operations Manager, Global Partnerships and Channels at ServiceNow, Kelly is responsible for overseeing the end-to-end sales operations for the company's global partner network. In this role, she ensures efficient sales enablement, data management, and reporting to empower ServiceNow's partners in delivering exceptional customer experiences.
Career Progression
Prior to her current position, Kelly held various sales operations roles at ServiceNow, including Senior Sales Operations Analyst for the Alliance & Channels team and Sales Operations Specialist for Alliances & Channels. She also has experience as a Software Sales Account Manager at Micro Focus and in sales operations at HPE SimpliVity, where she managed EMEA and APJ sales operations.
Kelly's career trajectory has been marked by a steady progression in sales operations, with a focus on supporting global partnerships and channel sales. Her strong analytical skills, process optimization expertise, and collaborative approach have been instrumental in driving operational efficiencies and enhancing partner engagement.
Academic Background
Kelly holds a Bachelor's degree in Business Administration from the University of Massachusetts Amherst.
Areas of Expertise
- Sales operations management
- Channel sales enablement and partner program optimization
- Data analysis and reporting
- Process improvement and workflow automation
- Stakeholder management and cross-functional collaboration
Professional Impact
At ServiceNow, Kelly has spearheaded the implementation of data-driven insights to enhance the performance of the company's global partner network. She has played a pivotal role in streamlining sales processes, improving partner onboarding, and driving increased partner engagement and productivity.
Conclusion
With her extensive experience in sales operations and a proven track record of driving operational excellence, Kelly Loftus is poised to continue making a significant impact in her role at ServiceNow. Her strategic mindset, technical expertise, and collaborative leadership style make her a valuable asset in supporting the growth and success of ServiceNow's global partner ecosystem.
