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Kelly Schermerhorn

Professional Summary



Professional Overview


Kelly Schermerhorn is a seasoned financial services executive with extensive experience in lending operations, member experience, and credit union leadership. As the Vice President of Lending at ASE Credit Union, she oversees the organization's lending strategy, portfolio management, and customer service initiatives, driving sustainable growth and member satisfaction.

Experience Summary



Current Role


In her current role as VP of Lending at ASE Credit Union, Kelly is responsible for leading the credit union's lending operations, including mortgage, consumer, and commercial lending. She works closely with the executive team to develop and implement lending policies, processes, and procedures that align with the organization's strategic objectives. Under her leadership, ASE Credit Union has experienced increased loan volume and improved portfolio quality, contributing to the credit union's overall financial performance.

Career Progression


Kelly's diverse career in the financial services industry spans over 30 years, during which she has held various leadership positions, including CEO, President, VP of Operations, and Chief Lending Officer at several credit unions. She has a proven track record of driving operational efficiencies, enhancing member experience, and fostering a culture of innovation and collaboration. Her extensive industry knowledge and strategic decision-making have been instrumental in the growth and success of the organizations she has served.

Academic Background


Kelly holds a Bachelor of Science in Business Administration from the University of Alabama, where she graduated with honors. She has also completed several industry-specific training programs and certifications, further strengthening her expertise in credit union management and lending operations.

Areas of Expertise


  • Lending operations and portfolio management

  • Credit union leadership and strategic planning

  • Member experience and customer service optimization

  • Regulatory compliance and risk management

  • Financial analysis and performance optimization

  • Team building and talent development


Professional Impact


Throughout her career, Kelly has led and participated in numerous industry initiatives, including the implementation of a successful mortgage lending program at Aventa Credit Union and the development of a comprehensive member experience strategy at Power Credit Union. Her contributions to the credit union industry have been recognized through various awards and accolades, including the prestigious Credit Union National Association (CUNA) Lending Council's "Lender of the Year" award in 2018.

Conclusion


With her extensive experience, industry expertise, and proven track record of success, Kelly Schermerhorn is a highly sought-after leader in the credit union industry. In her current role as VP of Lending at ASE Credit Union, she is committed to driving innovation, enhancing member experiences, and contributing to the overall growth and financial well-being of the organization and the communities it serves.