Professional Overview
Kelsey Ibach is an experienced Partner Development Manager at Salesforce, with a proven track record of driving strategic partnerships and fostering strong client relationships. With a diverse background in business development, account management, and learning and development, Kelsey brings a unique perspective to her current role, helping clients maximize the value of Salesforce's industry-leading platform.
Experience Summary
Current Role
As a Partner Development Manager at Salesforce, Kelsey is responsible for identifying, onboarding, and managing strategic partnerships with independent software vendors (ISVs). In this role, she leverages her deep understanding of the Salesforce ecosystem to help ISV partners integrate their solutions with the Salesforce platform, expand their customer base, and drive mutual growth opportunities. Kelsey's ability to navigate complex stakeholder relationships and deliver tailored solutions has earned her a reputation as a trusted advisor among her clients.
Career Progression
Prior to her current role, Kelsey held several positions within Salesforce, including ISV Business Development Representative and ISV Business Coach. In these roles, she honed her skills in partner enablement, product education, and go-to-market strategy development. Before joining Salesforce, Kelsey gained valuable experience in the client services and learning and development sectors, having held roles at InnerWorkings and Cision.
Academic Background
Kelsey holds a Bachelor's degree in Strategic Communication from the University of Missouri, where she graduated with honors and was actively involved in various extracurricular activities, including the Public Relations Student Society of America.
Areas of Expertise
- Partner relationship management
- Business development and strategic account management
- Salesforce platform knowledge and ecosystem integration
- Client training and enablement
- Cross-functional collaboration and stakeholder management
Professional Impact
During her tenure at Salesforce, Kelsey has played a key role in onboarding and supporting numerous ISV partners, helping them to successfully integrate their solutions with the Salesforce platform and drive incremental revenue growth. Her ability to navigate complex partnerships, provide strategic guidance, and deliver measurable results has earned her the trust and respect of her clients and colleagues.
Conclusion
With her comprehensive industry experience, strong technical expertise, and exceptional client-facing skills, Kelsey Ibach is poised to continue making a significant impact in her role as a Partner Development Manager at Salesforce. Her commitment to driving innovation and delivering exceptional customer outcomes aligns perfectly with Salesforce's mission, positioning her as a valuable asset to the organization and its growing partner ecosystem.
