Kelsey Johnson - Retail General Manager
Professional Overview
Kelsey Johnson is an experienced retail leader with a proven track record of driving strategic growth and operational excellence. As the General Manager of Retail at Sunday, she oversees all aspects of the company's retail operations, ensuring a seamless and engaging customer experience across multiple channels.
Experience Summary
Current Role
As the General Manager of Retail at Sunday, Kelsey is responsible for leading the company's retail strategy, implementing best-in-class operational processes, and fostering a high-performing team. She has spearheaded initiatives to optimize store performance, streamline inventory management, and enhance the overall customer journey, resulting in significant improvements in sales, profitability, and customer satisfaction.
Career Progression
Prior to her current role, Kelsey held various leadership positions at Mondelēz International, where she demonstrated her expertise in eCommerce, supply chain management, and logistics. As the Retail Lead at Sunday, she played a pivotal role in expanding the company's retail footprint and driving digital transformation initiatives. Kelsey's diverse background and cross-functional experience have equipped her with the skills to navigate the dynamic retail landscape and deliver impactful results.
Academic Background
Kelsey holds a Bachelor of Science degree in Business Administration from The University of Alabama, where she graduated with honors. Her academic focus on supply chain management and logistics has been instrumental in shaping her strategic approach to retail operations.
Areas of Expertise
- Retail strategy and operations
- Omnichannel customer experience management
- Supply chain optimization and inventory management
- eCommerce and digital transformation
- Cross-functional team leadership and collaboration
Professional Impact
Throughout her career, Kelsey has spearheaded innovative projects that have delivered tangible results for her employers. At Mondelēz International, she played a key role in developing and implementing successful eCommerce strategies for Walmart and Sam's Club, driving significant revenue growth and market share expansion. At Sunday, Kelsey's leadership has been instrumental in streamlining operational processes, improving inventory visibility, and enhancing the overall customer experience, leading to increased customer loyalty and brand recognition.
Conclusion
Kelsey Johnson is a dynamic retail leader with a diverse background and a proven track record of driving growth and operational excellence. Her strategic vision, coupled with her analytical problem-solving skills and strong team-building abilities, make her a valuable asset in the rapidly evolving retail landscape. Kelsey is poised to continue making a significant impact in her current role and beyond, as she navigates the challenges and opportunities of the retail industry.
