Professional Summary
Professional Overview
Ken Dion is an accomplished retail executive with over 25 years of experience in the grocery industry. As the Director of Merchandising and Marketing at Jewel-Osco, he oversees the strategic development and implementation of innovative merchandising and marketing strategies to drive customer engagement and revenue growth.
Experience Summary
Current Role
As the Director of Merchandising and Marketing at Jewel-Osco, Ken is responsible for leading a team of merchandising and marketing professionals to develop and execute integrated campaigns that enhance the customer experience and drive sales. He collaborates closely with cross-functional teams to optimize product assortment, improve visual merchandising, and leverage data-driven insights to develop targeted marketing initiatives.
Under Ken's leadership, Jewel-Osco has seen a significant increase in customer loyalty and market share, with a focus on delivering exceptional value and convenience to its patrons.
Career Progression
Ken's career journey at Jewel-Osco has been marked by progressive growth and leadership roles. He started as an Assistant Manager and steadily advanced through the ranks, serving as a Store Director, General Merchandise Operations Specialist, Customer Satisfaction Manager, and District Manager before assuming his current role as Director of Merchandising and Marketing.
Throughout his career, Ken has demonstrated a keen understanding of the grocery industry, a passion for customer service, and a commitment to driving operational excellence. His ability to identify and capitalize on market trends, as well as his strategic decision-making skills, have been instrumental in his success.
Academic Background
Ken holds a Bachelor of Science degree in Business Administration from the University of Illinois at Urbana-Champaign, where he graduated with honors.
Areas of Expertise
- Retail merchandising and marketing strategy
- Customer experience optimization
- Data-driven decision making
- Cross-functional collaboration
- Operational efficiency and process improvement
- Talent development and team leadership
Professional Impact
During his tenure as Director of Merchandising and Marketing, Ken has spearheaded several successful initiatives that have contributed to Jewel-Osco's growth and industry recognition. He led the implementation of a cutting-edge digital loyalty program that has resulted in a 15% increase in customer retention and a 20% boost in average basket size.
Additionally, Ken's leadership in developing targeted marketing campaigns has helped Jewel-Osco effectively reach and engage its target audience, leading to a 12% year-over-year increase in sales. His ability to foster strong partnerships with vendors and industry stakeholders has further strengthened Jewel-Osco's competitive position in the market.
Conclusion
With his extensive experience, industry expertise, and strategic vision, Ken Dion is poised to continue driving Jewel-Osco's success as the Director of Merchandising and Marketing. His unwavering commitment to delivering exceptional customer experiences and driving business growth make him a valuable asset to the organization.
