Professional Summary

Professional Overview

Ken Lollar is the Co-Founder and Chief Customer Officer at iink Payments, a leading fintech company. With over a decade of experience in the insurance industry, he brings a unique blend of technical expertise and customer-centric leadership to his roles.

Experience Summary

Current Role

As the Co-Founder and Chief Customer Officer at iink Payments, Ken is responsible for overseeing the company's customer experience strategy and ensuring seamless service delivery. He plays a pivotal role in driving customer satisfaction, retention, and advocacy, contributing to the company's rapid growth and industry recognition.

Career Progression

Prior to his current position, Ken served as an Independent Insurance Adjuster at KDL Enterprises, Inc., where he demonstrated his deep understanding of the insurance industry and his ability to effectively manage complex claims. In 2014, he transitioned to the role of Licensed Public Adjuster and President of 5th Element Adjusting, Inc., further expanding his expertise in the field.

Academic Background

Ken holds a Bachelor's degree in Business Administration, equipping him with a strong foundation in management and finance to complement his practical industry experience.

Areas of Expertise

• Insurance industry knowledge

• Claims management and dispute resolution

• Customer relationship management

• Fintech and digital payments solutions

• Entrepreneurship and business development

Professional Impact

As a co-founder of iink Payments, Ken has played a critical role in shaping the company's strategic direction and driving its success in the fintech market. His commitment to customer satisfaction has been instrumental in building a loyal client base and solidifying iink Payments' reputation as a trusted provider of innovative payment solutions.

Conclusion

With his extensive industry experience, entrepreneurial spirit, and customer-centric approach, Ken Lollar is poised to continue driving innovation and value for iink Payments and its clients. His proven track record of success and dedication to delivering exceptional service make him a valuable asset in the fintech industry.