Kenneth Ng

Global Head of Information & Digital Technology Operations for Electric Mobility

Professional Overview
Kenneth Ng is an accomplished global executive with extensive experience leading information technology and digital operations in the energy and mobility sectors. As the Global Head of Information & Digital Technology Operations for Electric Mobility at Shell, he is responsible for driving the company's technology strategy and execution to support its rapidly growing electric vehicle charging business.

Experience Summary

Current Role
In his current role, Kenneth oversees all information technology, digital infrastructure, and customer-facing technology operations for Shell's electric mobility division. He is tasked with ensuring seamless digital experiences for customers, streamlining internal processes, and implementing advanced analytics and automation to optimize operations. Under his leadership, the team has delivered multiple successful technology projects that have enhanced the company's electric vehicle charging network and improved customer satisfaction.

Career Progression
Prior to his current role, Kenneth served as the Head of Information & Digital Technology Operations for Mobility Asia at Shell, where he led the digital transformation of the company's mobility business in the Asia-Pacific region. He has also held various leadership positions at Shell, including Global Telecoms Fulfilment Manager, Global Business Improvement Manager, and Global Customer & Application Support Desk Manager. Before joining Shell, Kenneth co-founded BW InternetWorks, a pioneering internet service provider in the late 1990s.

Academic Background
Kenneth holds a bachelor's degree in Computer Science from the National University of Singapore, where he graduated with distinction.

Areas of Expertise

• Digital transformation and IT operations management

• Electric vehicle charging infrastructure and technology

• Data analytics and automation

• Stakeholder management and cross-functional collaboration

• Strategic planning and execution

Professional Impact
During his tenure at Shell, Kenneth has spearheaded several high-impact initiatives that have strengthened the company's position in the electric mobility market. He led the deployment of a cutting-edge customer-facing app and back-end systems that have enhanced the user experience and operational efficiency of Shell's electric vehicle charging network. Additionally, he has implemented advanced data analytics and automation tools that have enabled the company to make data-driven decisions and optimize its charging infrastructure.

Conclusion
With his deep technical expertise, strategic vision, and proven track record of delivering innovative solutions, Kenneth Ng is a valuable asset to Shell's electric mobility business. As the Global Head of Information & Digital Technology Operations, he continues to drive the company's digital transformation and position it as a leader in the rapidly evolving electric vehicle charging market.