Kerie Wright
Travel Consultant
Professional Overview
Kerie Wright is an experienced Travel Consultant with a strong focus on providing exceptional customer service and creating personalized travel experiences. With her extensive knowledge of the travel industry and dedication to staying up-to-date on the latest trends and offerings, Kerie is adept at helping clients plan and book their dream vacations.
Experience Summary
Current Role
As a Travel Consultant at Expedia Cruises in Courtice, Kerie is responsible for guiding clients through the entire travel planning process, from initial consultation to booking and post-trip support. She leverages her in-depth understanding of various destinations, accommodation options, and transportation methods to tailor itineraries that align with each client's unique preferences and budget. Kerie's impressive customer satisfaction ratings and repeat business illustrate her ability to consistently deliver a superior travel planning experience.
Career Progression
Prior to her current role, Kerie gained valuable experience as a Customer Service Representative at a leading travel agency, where she honed her communication and problem-solving skills. Her exceptional performance and dedication to customer satisfaction led to a promotion to the Travel Consultant position, allowing her to further develop her expertise in the industry.
Academic Background
Kerie holds a Bachelor of Tourism Management degree from the University of Guelph, where she specialized in Destination Planning and Management. During her studies, she participated in several international study abroad programs, expanding her global perspective and cultural awareness.
Areas of Expertise
- Destination research and trip planning
- Cruise and resort package curation
- Negotiation and budget optimization
- Exceptional customer service and client relationship management
- Proficiency in travel booking systems and industry software
Professional Impact
Kerie's contributions to Expedia Cruises have been significant, as she consistently exceeds sales targets and maintains a high customer satisfaction rating of 4.9 out of 5 stars. Her ability to identify and capitalize on emerging travel trends has enabled her to secure numerous all-inclusive resort and cruise package deals, resulting in increased revenue and client loyalty. Kerie's passion for travel and dedication to her craft make her a valuable asset to the Expedia Cruises team.
Conclusion
With her extensive experience, strong industry knowledge, and unwavering commitment to delivering exceptional customer service, Kerie Wright is poised to continue making a meaningful impact in the travel industry. Her ability to tailor unique and memorable travel experiences for her clients, combined with her proven track record of success, make her a valuable asset to any organization in the travel and tourism sector.
