Kerri Felix
Vice President Operations
Professional Overview
Kerri Felix is an accomplished operations executive with over a decade of experience in the senior living industry. As the Vice President of Operations at Christian Care / Fellowship Square, she oversees the day-to-day operations of multiple senior living communities, ensuring exceptional resident care and efficient business management. With a proven track record of driving operational excellence, Kerri's expertise spans areas such as strategic planning, resource optimization, and quality assurance.
Experience Summary
Current Role
In her role as Vice President of Operations, Kerri is responsible for leading a team of dedicated professionals to maintain high standards of service and care across Christian Care / Fellowship Square's portfolio. She oversees the implementation of operational strategies, monitors key performance indicators, and fosters a culture of continuous improvement. Under Kerri's leadership, the organization has consistently achieved above-average resident satisfaction and operational efficiency.
Concurrently, Kerri serves as the Executive Director at MorningStar Senior Living, where she is responsible for the overall management and strategic direction of the community. In this capacity, she has implemented innovative programs and initiatives that have contributed to the community's recognition as a leader in the industry.
Career Progression
Prior to her current roles, Kerri held various management positions within the senior living sector, including Operations Manager and Regional Director of Operations. In these roles, she demonstrated a strong aptitude for problem-solving, team building, and driving operational excellence. Kerri's career trajectory has been marked by consistent growth and recognition, as evidenced by her advancement to increasingly senior leadership positions.
Academic Background
Kerri holds a Bachelor of Science degree in Business Administration from the University of Arizona, where she graduated with honors. She is also a certified Senior Housing Administrator, further strengthening her expertise in the industry.
Areas of Expertise
Kerri's areas of expertise include operations management, strategic planning, resource optimization, quality assurance, and regulatory compliance. She has a deep understanding of the senior living industry, as well as the ability to translate business objectives into actionable plans. Kerri is also known for her strong leadership skills, effective communication, and a collaborative approach to problem-solving.
Professional Impact
Throughout her career, Kerri has played a pivotal role in driving operational excellence and fostering a culture of continuous improvement within the senior living communities she has served. Her leadership has been instrumental in achieving industry-leading occupancy rates, reducing operating costs, and enhancing the overall resident experience. Kerri's contributions have been recognized by her peers, and she is frequently sought out as a subject matter expert in the industry.
Conclusion
Kerri Felix is a seasoned operations executive with a proven track record of driving success in the senior living industry. Her commitment to operational excellence, strategic vision, and collaborative approach make her a valuable asset to Christian Care / Fellowship Square and MorningStar Senior Living. Kerri's expertise, coupled with her passion for delivering exceptional care, positions her as a leader poised to continue making a meaningful impact in the industry.