Professional Overview
Kevin Hsueh is a seasoned technology professional currently serving as a Customer Success Manager at Cisco, leveraging his expertise in customer success, business development, and solution architecture to drive growth and satisfaction in the tech industry.
Experience Summary
Current Role
Kevin Hsueh is currently a Customer Success Manager at Cisco, a role he has held since November 2024. His key responsibilities include ensuring customer satisfaction, identifying new sales opportunities, and developing strategic relationships with clients. Although specific achievements in this role are not available, his promotion from Customer Success Specialist to Manager highlights his exceptional performance and growth within the company.
Career Progression
Kevin's career trajectory showcases significant growth and diversity in experience. Notable previous roles include Senior Business Development Manager and Solution Architect at Hewlett Packard Enterprise, Senior Consultant at Veritas Technologies LLC, and Associate Manager at MOXA. These positions demonstrate his ability to adapt to various environments and contribute to different sectors of the technology industry. Key achievements and contributions, although not explicitly stated, are evident through his consistent career progression and the variety of roles he has undertaken.
Academic Background
Kevin Hsueh holds a Bachelor's degree in Information Engineering from Fu Jen Catholic University, which he completed between 1996 and 2000. This educational background provides a solid foundation in his field, although specific academic achievements are not detailed.
Areas of Expertise
Kevin's expertise spans industry-specific skills such as customer success management, business development, and solution architecture. His technical competencies, developed through roles at tech giants like Oracle, Acer, and Ericsson, are complemented by leadership and management capabilities, as seen in his managerial positions at Hewlett Packard Enterprise and MOXA.
Professional Impact
Although specific notable projects or initiatives are not mentioned, Kevin's career progression and the companies he has worked for suggest significant contributions to the technology industry. His ability to transition between different roles and sectors indicates a high level of adaptability and expertise.
Conclusion
Kevin Hsueh's professional trajectory is marked by consistent growth, diversified experience, and a strong educational foundation. Currently focused on customer success at Cisco, he brings a unique blend of technical, business, and leadership skills to the table. His value proposition lies in his ability to drive customer satisfaction, develop strategic relationships, and contribute to the growth of the tech industry through his expertise and experience.
