Kevin Koons
Chief Operations Officer
Professional Overview
Kevin Koons is an accomplished operations executive with extensive experience leading large-scale restaurant and retail operations. As the Chief Operations Officer at The Honey Baked Ham Company, LLC, he is responsible for overseeing all facets of the company's operational strategy and execution, driving process optimization, and ensuring operational excellence across the organization.
Experience Summary
Current Role
Chief Operations Officer, The Honey Baked Ham Company, LLC (2024-07-01 to Present)
- Appointed as Chief Operations Officer to lead the company's operational transformation and drive sustainable growth
- Implementing data-driven strategies to enhance operational efficiency, improve customer experience, and optimize resource allocation
- Spearheading the development and execution of comprehensive operational plans to support the company's long-term business objectives
Career Progression
SVP | North America Restaurant Operations, Papa Johns (2023-09-01 to 2024-07-01)
- Oversaw restaurant operations for all North American markets, including the US and Canada
- Developed and executed strategies to enhance operational performance, drive profitability, and improve customer satisfaction
- Collaborated cross-functionally to streamline processes, optimize resource utilization, and implement best practices
SVP | Corporate Operations, Papa Johns (2022-07-01 to 2023-09-01)
- Managed corporate-level operations, including supply chain, procurement, and distribution
- Spearheaded initiatives to improve operational efficiency, reduce costs, and enhance the company's overall operational resilience
SVP | US Operations, Wingstop Restaurants, Inc. (2018-10-01 to 2020-02-01)
- Directed the operations of Wingstop's US restaurant network, encompassing over 1,200 locations
- Implemented data-driven strategies to enhance operational performance, improve customer experience, and drive profitability
VP | International, Wingstop Restaurants, Inc. (2016-05-01 to 2018-09-01)
- Oversaw the company's international expansion, including the opening of new markets and the optimization of existing operations
- Developed and executed comprehensive plans to ensure consistent brand experience and operational excellence across international markets
Director, Operations and Restaurant Operations, Domino's (2009-06-01 to 2014-07-01)
- Managed the operations of Domino's US and international restaurant network, driving process improvements and operational excellence
- Collaborated with cross-functional teams to implement innovative solutions, enhance customer experience, and drive profitability
Business Unit Leader, Human Resources, Domino's (2006-08-01 to 2009-05-01)
- Provided strategic HR support to the company's operations, including talent management, training, and employee development
Academic Background
- Bachelor of Arts in Human Resource Management, Michigan State University (2001-2005)
- Master's in International Business, Macquarie University (0-0)
Areas of Expertise
- Restaurant and retail operations management
- Supply chain optimization
- Process improvement and operational efficiency
- International expansion and market entry
- Cross-functional collaboration and strategic planning
- Data-driven decision making and performance management
Professional Impact
- Consistently delivered operational excellence and financial performance improvements in senior leadership roles at leading restaurant and retail brands
- Spearheaded successful international expansion initiatives, driving brand growth and operational consistency across global markets
- Recognized for driving transformative operational strategies that enhance customer experience, optimize resource utilization, and drive sustainable growth
Conclusion
With a proven track record of success in driving operational excellence and transformational change, Kevin Koons is poised to play a pivotal role in leading The Honey Baked Ham Company, LLC's operational strategy and execution. His deep industry expertise, coupled with his strong leadership skills and data-driven approach, make him a valuable asset in driving the company's continued growth and success.