Kevin Worley
CIO and Vice President of IT, American Residential Services
Professional Overview
Kevin Worley is an accomplished IT executive with over 30 years of experience driving digital transformation and business optimization across the services industry. As the CIO and Vice President of IT at American Residential Services, he leverages his deep expertise in enterprise technology, operational leadership, and strategic planning to enhance the company's technology capabilities and align IT initiatives with broader business objectives.
Experience Summary
Current Role
As the CIO and Vice President of IT at American Residential Services since 2013, Kevin is responsible for overseeing the company's entire technology infrastructure, including systems, applications, and data management. He has spearheaded the implementation of advanced enterprise resource planning (ERP) solutions, cloud-based platforms, and data analytics tools to improve operational efficiency, enhance customer experience, and support the company's rapid growth. Under his leadership, American Residential Services has achieved significant improvements in cost savings, workforce productivity, and overall IT performance.
Career Progression
Prior to his current role, Kevin served as the Senior IT Director at ServiceMaster, where he led the development and deployment of innovative IT solutions to support the company's nationwide service operations. Before that, he held the position of Logistics Manager at APL, where he demonstrated his expertise in supply chain optimization and process improvement. Throughout his career, Kevin has consistently delivered measurable business impact through his strategic vision, technical expertise, and collaborative leadership.
Academic Background
Kevin holds a Bachelor of Science in Computer Science from the University of Memphis, where he graduated with honors. He has also completed numerous industry-recognized certifications in areas such as project management, cybersecurity, and cloud computing, further strengthening his technical competencies and ability to drive digital transformation.
Areas of Expertise
- Enterprise IT strategy and architecture
- Cloud and hybrid infrastructure management
- Data analytics and business intelligence
- Operational optimization and process improvement
- Cross-functional team leadership and stakeholder management
Professional Impact
During his tenure at American Residential Services, Kevin has spearheaded the implementation of a cloud-based ERP system, which has resulted in a 25% reduction in IT maintenance costs and a 30% improvement in workforce productivity. He has also led the development of a robust data analytics platform that has enabled the company to make data-driven decisions, leading to a 15% increase in customer satisfaction scores.
Conclusion
With his exceptional technical expertise, strategic vision, and proven track record of driving digital transformation, Kevin Worley is a respected IT leader who continues to make a significant impact on the services industry. As the CIO and Vice President of IT at American Residential Services, he is well-positioned to guide the company's technological evolution and position it for sustained growth and success.