Keyla Reyes
Financial Assistance Advisor
Chelsea, Massachusetts, United States
Professional Overview
Keyla Reyes is a dedicated Financial Assistance Advisor with expertise in providing comprehensive financial guidance and support to individuals and families. In her current role at Cambridge Health Alliance, she leverages her in-depth understanding of healthcare financial assistance programs to help patients navigate complex financial challenges and secure the resources they need.
Experience Summary
Current Role
As a Financial Assistance Advisor at Cambridge Health Alliance, Keyla is responsible for assisting patients in identifying and applying for various financial assistance programs, including Medicaid, Medicare, and hospital-based financial aid. She works closely with patients to understand their unique financial situations and develop personalized strategies to optimize their coverage and minimize out-of-pocket expenses. Through her exceptional customer service and problem-solving skills, Keyla has consistently helped patients secure the necessary funding to access critical healthcare services.
Career Progression
Prior to her current role, Keyla gained valuable experience as a Financial Counselor at a local hospital, where she developed a deep understanding of the healthcare financial system and the importance of ensuring patients have access to the care they need. Her ability to navigate complex administrative processes and communicate complex information in a clear and empathetic manner has been instrumental in her success throughout her career.
Academic Background
Keyla holds a Bachelor's degree in Business Administration from the University of Massachusetts Boston, where she specialized in Finance. Her strong academic background, combined with her passion for helping others, has equipped her with the necessary skills and knowledge to excel in her field.
Areas of Expertise
- Healthcare financial assistance program management
- Patient financial counseling and support
- Medicaid and Medicare application and enrollment
- Hospital-based financial aid program administration
- Effective communication and client relations
- Critical thinking and problem-solving skills
Professional Impact
Through her dedicated efforts, Keyla has successfully secured over $1 million in financial assistance for patients at Cambridge Health Alliance, ensuring they have access to the healthcare services they require. Her contributions have had a significant impact on the lives of the individuals and families she has served, helping them overcome financial barriers and focus on their well-being.
Conclusion
With a strong background in healthcare financial assistance and a deep commitment to making a positive impact on her community, Keyla Reyes is a valuable asset to Cambridge Health Alliance. Her ability to navigate complex financial systems, provide exceptional customer service, and advocate for her patients' best interests make her an invaluable member of the healthcare team.
