Khush Bhatia
President & CEO | ALM Automotive Group
Professional Overview
Khush Bhatia is a seasoned automotive industry executive with over 15 years of experience driving strategic growth and operational excellence. As the President & CEO of ALM Automotive Group, he leads a team of over 500 professionals in delivering exceptional customer experiences and innovative solutions across the company's diverse portfolio of automotive dealerships and service centers.
Experience Summary
Current Role
As the President & CEO of ALM Automotive Group since 2009, Khush is responsible for setting the strategic vision, overseeing daily operations, and fostering a culture of continuous improvement and customer-centricity. Under his leadership, ALM has expanded its footprint to 12 dealerships across the Southeastern United States, achieving consistent year-over-year revenue growth and industry-leading customer satisfaction ratings.
Khush's key achievements include:
- Spearheaded the company's successful acquisition and integration of 5 dealerships, expanding ALM's market presence and revenue streams
- Implemented data-driven decision-making processes and advanced analytics to drive operational efficiencies and enhance the customer experience
- Cultivated a high-performing, collaborative team by investing in employee development and fostering a inclusive, growth-oriented culture
Career Progression
Prior to joining ALM Automotive Group, Khush served as the President of Momentum Group Inc., a leading automotive technology and consulting firm, from 2003 to 2008. In this role, he provided strategic advisory services to dealerships and OEMs, helping them navigate industry disruptions and optimize their sales and marketing strategies.
Khush's early career includes various sales and management positions at prominent automotive brands, where he honed his expertise in customer relationship management, inventory optimization, and operational excellence.
Academic Background
Khush holds a Bachelor of Business Administration degree from the University of Georgia, with a concentration in Marketing and Entrepreneurship. He is also a graduate of the prestigious Executive Leadership Program at the Stanford Graduate School of Business.
Areas of Expertise
- Automotive industry operations and management
- Mergers and acquisitions
- Data-driven decision making and analytics
- Customer experience optimization
- Talent development and team building
- Strategic planning and execution
Professional Impact
Khush is a recognized thought leader in the automotive industry, frequently speaking at industry conferences and contributing to leading trade publications. He has been instrumental in driving industry-wide initiatives focused on enhancing customer experience, embracing digital transformation, and fostering a more sustainable and inclusive automotive ecosystem.
Conclusion
With his proven track record of driving growth, fostering innovation, and cultivating high-performing teams, Khush Bhatia is poised to continue leading ALM Automotive Group to new heights of success. His strategic vision, operational expertise, and customer-centric approach make him a valuable asset in the ever-evolving automotive industry.