Kiesha Steinbach
Sales Operations Manager, Strategic Partnership Operations
Professional Overview
Kiesha Steinbach is an experienced operations professional with a strong background in sales operations, business transformation, and strategic partnership management. As the Sales Operations Manager for Strategic Partnership Operations at Zoom, she leverages her expertise to drive operational excellence and support the company's growth initiatives.
Experience Summary
Current Role
Kiesha currently serves as the Sales Operations Manager for Strategic Partnership Operations at Zoom, a leading video communications platform. In this role, she is responsible for overseeing the operational aspects of Zoom's strategic partnerships, ensuring seamless collaboration and effective execution. Kiesha's key contributions include streamlining workflows, optimizing data management, and implementing process improvements to enhance the overall efficiency of the partnership operations.
Career Progression
Prior to her current position, Kiesha held various leadership roles within Zoom, including Manager of Business Transformation Systems, Team Lead for Sales Operations, and Specialist Business Operations Manager. In these roles, she leveraged her expertise in process optimization, system integration, and data analysis to drive organizational transformations and support the company's sales and operational initiatives.
Before joining Zoom, Kiesha gained valuable experience in the financial services and healthcare industries, serving as the Director of Workflow at DataServ and a PAS Financial Counselor at the Cleveland Clinic. Her diverse background has equipped her with a well-rounded understanding of operational best practices and the ability to adapt to different business environments.
Academic Background
Kiesha holds a Bachelor's degree in Business Administration from the University of Pittsburgh, where she specialized in Operations Management and Finance.
Areas of Expertise
- Sales operations management
- Strategic partnership optimization
- Business process improvement
- Data-driven decision making
- Cross-functional collaboration
- Change management
- Team leadership and mentoring
Professional Impact
Kiesha's contributions have made a significant impact on the organizations she has worked for. At Zoom, she has played a crucial role in streamlining partnership operations, resulting in enhanced efficiency and improved customer experience. Her ability to identify and implement process improvements has consistently led to measurable cost savings and productivity gains.
Conclusion
With a proven track record of success in sales operations, business transformation, and strategic partnership management, Kiesha Steinbach is a valuable asset to Zoom. Her deep understanding of operational best practices, coupled with her strong leadership and analytical skills, positions her to continue driving positive change and supporting the company's growth objectives.
