Kim Huffman
System Director, Patient Access and Financial Experience
Chandler, Oklahoma, United States
Professional Overview
Kim Huffman is an experienced healthcare professional serving as the System Director of Patient Access and Financial Experience at Saint Francis Health System. With a strong focus on improving patient outcomes and financial performance, Kim leverages her expertise in operations, revenue cycle management, and strategic planning to drive positive change within the industry.
Experience Summary
Current Role
As the System Director of Patient Access and Financial Experience at Saint Francis Health System, Kim is responsible for overseeing the organization's patient access and revenue cycle operations. In this role, she has implemented streamlined processes and advanced technologies to enhance the patient financial experience, resulting in a 20% increase in patient satisfaction scores and a 15% reduction in bad debt over the past two years.
Career Progression
Prior to her current position, Kim served as the Revenue Cycle Director at a prominent regional healthcare network, where she spearheaded the implementation of a new electronic health record system and led a team of over 50 professionals in optimizing the organization's billing and collections practices. This initiative resulted in a 12% improvement in net revenue and a 30% reduction in claim denials.
Earlier in her career, Kim held various patient access and revenue cycle management roles, gradually expanding her expertise and taking on increasing levels of responsibility within the healthcare sector.
Academic Background
Kim holds a Bachelor of Science in Healthcare Administration from the University of Oklahoma and a Master of Business Administration from Oklahoma State University. She is a certified Revenue Cycle Executive (CRCE) and has completed advanced training in patient-centered care and financial management.
Areas of Expertise
- Revenue cycle management
- Patient access and experience optimization
- Healthcare operations and process improvement
- Strategic planning and change management
- Financial performance and analytics
Professional Impact
As a thought leader in the patient access and financial experience domain, Kim has been invited to speak at numerous industry conferences and has authored several publications on best practices for improving patient satisfaction and financial outcomes. She is actively involved in professional associations, such as the Healthcare Financial Management Association (HFMA), and serves on the advisory board for a local healthcare technology startup.
Conclusion
With a demonstrated track record of driving operational excellence and financial success within the healthcare industry, Kim Huffman is poised to continue making a significant impact as the System Director of Patient Access and Financial Experience at Saint Francis Health System. Her strategic vision, technical expertise, and commitment to patient-centered care make her a valuable asset to her organization and the healthcare community at large.
