Professional Overview
Kim Hurley is a seasoned professional currently serving as a Facilities Coordinator, leveraging expertise in facilities management, customer service, and team coordination to drive operational efficiency. Key areas of expertise include facilities coordination, customer service, and team management, with a focus on the facilities management and customer service industries.
Experience Summary
Current Role
Kim Hurley is currently a Facilities Coordinator at Cushman & Wakefield, a position held since March 2022. Key responsibilities include coordinating facilities operations, managing vendor relationships, and ensuring compliance with health and safety regulations. As an Independent Agent at InteleTravel.com since July 2021, Kim also applies expertise in customer service and travel planning to deliver personalized travel experiences.
Career Progression
Notable previous roles include IT Dispatch & Scheduler and Customer Service Representative at IQVIA, Reception Manager and Receptionist at Allegis Group, and Senior Customer Service Advisor at Reiss. These positions have contributed to a career trajectory marked by growth in customer service, team management, and operational coordination. Key achievements include successful client relationship management, team leadership, and process improvement initiatives.
Areas of Expertise
Kim Hurley possesses industry-specific skills in facilities management, customer service, and travel planning. Technical competencies include vendor management, health and safety compliance, and team coordination. Leadership and management capabilities are demonstrated through experience in team management and customer service roles.
Professional Impact
While specific project details are not available, Kim's contributions to operational efficiency, customer satisfaction, and team management have positively impacted the facilities management and customer service industries. A commitment to delivering high-quality service and ensuring compliance with regulations underscores a professional approach focused on measurable achievements and industry contributions.
Conclusion
Kim Hurley's professional trajectory is marked by consistent growth in facilities management, customer service, and team coordination. Currently focused on facilities coordination and independent travel agency work, Kim brings a unique blend of operational expertise and customer-centric service skills. The value proposition lies in leveraging these skills to drive operational efficiency, enhance customer experiences, and contribute to industry growth through dedicated professional service.
