Professional Overview
Kim Nguyen is an experienced operations leader with a proven track record of driving strategic initiatives and optimizing business performance. As the Senior Director of Operations at Coach, she leverages her expertise in development, commercialization, and supply chain management to oversee the company's operational functions and enhance global efficiency.
Experience Summary
Current Role
In her role as Senior Director of Operations at Coach, Kim is responsible for leading the company's end-to-end operations, including supply chain management, logistics, and process improvement. She has been instrumental in streamlining operations, implementing data-driven strategies, and fostering a culture of continuous optimization. Under her guidance, Coach has achieved significant cost savings and improved delivery timelines, contributing to the brand's overall market competitiveness.
Career Progression
Prior to joining Coach, Kim held the position of Development and Commercialization Manager at adidas, where she played a pivotal role in the successful launch and commercialization of several product lines. During her 11-year tenure, she honed her skills in project management, cross-functional collaboration, and strategic decision-making, laying the foundation for her transition into senior leadership roles.
Academic Background
Kim holds a Bachelor of Science in Industrial Engineering from the University of Vietnam, where she graduated with distinction. She is also a certified Lean Six Sigma Black Belt, demonstrating her commitment to continuous improvement and operational excellence.
Areas of Expertise
- Operations management and optimization
- Supply chain and logistics management
- Product development and commercialization
- Data-driven decision-making
- Cross-functional team leadership
- Process improvement and change management
Professional Impact
At Coach, Kim has led several high-impact initiatives that have significantly improved the company's operational efficiency. She spearheaded the implementation of a new warehouse management system, which resulted in a 15% reduction in inventory carrying costs. Additionally, she played a key role in the successful integration of a recently acquired business, ensuring a seamless transition and maintaining service levels for customers.
Conclusion
With her extensive experience in the apparel and retail industry, Kim Nguyen is a strategic and results-oriented leader who excels at driving operational excellence and delivering sustainable business growth. Her ability to translate data-driven insights into tangible improvements makes her a valuable asset to Coach as the company continues to expand its global footprint.