Professional Overview

Kim Winkfield is a seasoned professional currently serving as the Convention Services Manager at the Las Vegas Convention and Visitors Authority - LVCVA, leveraging expertise in convention services, program management, and customer service to drive industry growth.

Experience Summary

Current Role

As the Convention Services Manager, Kim oversees the planning and execution of conventions, ensuring seamless event experiences for attendees and exhibitors. Key responsibilities include coordinating logistics, managing budgets, and fostering strong relationships with clients and stakeholders.

Career Progression

Kim's career trajectory showcases progressive growth and expanded responsibilities. Notable previous roles include Program Manager at Amazon Web Services (AWS), Area Manager II at Amazon, and Western Regional Director of Customer Service at Shepard Exposition Services. These positions have equipped Kim with a unique blend of technical, operational, and customer-focused skills.

Areas of Expertise

Kim's expertise spans convention services, program management, customer service, and team leadership. Technical competencies include event planning software and budget management tools.

Professional Impact

Kim's contributions have positively impacted the convention and events industry, with a focus on delivering exceptional attendee experiences and driving business growth for clients.

Conclusion

As a dedicated and results-driven professional, Kim Winkfield continues to make a lasting impact in the convention services industry. With a strong background in program management, customer service, and team leadership, Kim is well-positioned to drive success in current and future roles.