Kimberly Ackerman

Vice President Operations, Virginia Mason Franciscan Health

Professional Overview
Kimberly Ackerman is a seasoned healthcare executive with over 15 years of experience driving operational excellence and clinical optimization across complex healthcare systems. As the Vice President of Operations at Virginia Mason Franciscan Health, she leverages her deep expertise in digestive health, cardiovascular services, and trauma care to lead cross-functional teams in delivering exceptional patient outcomes and driving organizational growth.

Experience Summary

Current Role
In her current role as Vice President of Operations at Virginia Mason Franciscan Health, Kimberly is responsible for overseeing the strategic planning, financial management, and operational efficiency of the organization's clinical institutes. She collaborates closely with medical and administrative leaders to implement innovative process improvements, enhance resource utilization, and foster a culture of continuous quality improvement. Under her leadership, the organization has achieved significant reductions in patient wait times, improved staff satisfaction, and secured several industry accolades for excellence in patient care.

Career Progression
Prior to her current role, Kimberly served as the Regional Executive Director for the Digestive Health and Heart/Vascular Clinical Institutes at Providence St. Joseph Health in Southern California. In this position, she spearheaded the integration and optimization of clinical services, driving improved patient outcomes and operational efficiencies. Earlier in her career, Kimberly held leadership roles at Providence Holy Cross Medical Center, where she directed perioperative, cardiovascular, interventional, and trauma services, and served as the Trauma Program Manager for Providence Health & Services. She began her healthcare journey as a Trauma Nurse Practitioner at Keck Medicine of USC.

Academic Background
Kimberly holds a Master of Science in Nursing from the University of Southern California, where she also earned her Bachelor of Science in Nursing. She is a licensed Advanced Practice Registered Nurse and maintains certifications in Trauma Nursing and Cardiovascular Nursing.

Areas of Expertise

• Operations and process improvement

• Digestive health and cardiovascular services

• Trauma and emergency care management

• Clinical program development and integration

• Financial management and resource optimization

• Change management and organizational transformation

• Interdisciplinary team leadership and collaboration

Professional Impact
Under Kimberly's leadership, the Digestive Health and Heart/Vascular Clinical Institutes at Providence St. Joseph Health achieved a 25% increase in patient volume and a 15% reduction in overall operating costs. She also spearheaded the implementation of a comprehensive trauma program at Providence Holy Cross Medical Center, which resulted in a 20% decrease in patient length of stay and a 30% improvement in patient satisfaction scores.

Conclusion
Kimberly Ackerman is a dynamic healthcare leader with a proven track record of driving operational excellence and clinical optimization within complex healthcare systems. Her extensive experience in managing critical service lines, coupled with her passion for innovation and collaborative leadership, positions her as a valuable asset to Virginia Mason Franciscan Health as it continues to enhance patient care and achieve its strategic goals.