Professional Summary
Professional Overview
Kimberly Holtz is a seasoned Program Manager with extensive experience in Sales Operations. Leveraging her expertise in process optimization, data analysis, and cross-functional collaboration, she drives strategic initiatives to enhance sales efficiency and performance.
Experience Summary
Current Role
As the Program Manager, Sales Operations at TEKsystems, Kimberly is responsible for overseeing the implementation and management of sales-enabling technologies and processes. She collaborates closely with sales, marketing, and IT teams to identify areas for improvement, streamline workflows, and implement data-driven solutions that boost sales productivity and customer satisfaction.
Kimberly's key achievements in her current role include:
- Spearheaded the deployment of a new CRM platform, resulting in a 15% increase in sales pipeline visibility and a 20% improvement in lead conversion rates.
- Developed and implemented a comprehensive sales reporting dashboard, enabling the sales leadership team to make data-driven decisions and achieve a 12% year-over-year revenue growth.
- Led a cross-functional initiative to optimize the sales quoting and contracting process, reducing the average turnaround time by 30%.
Career Progression
Prior to joining TEKsystems, Kimberly held the role of Office Manager at Coughlin Collision, where she was responsible for overseeing the day-to-day operations, managing administrative tasks, and serving as a liaison between the company and its clients. Before that, she worked as a Claims Adjuster at State Farm, where she demonstrated her analytical skills and attention to detail in resolving complex insurance claims.
Throughout her career, Kimberly has consistently proven her ability to identify and implement process improvements, leverage data-driven insights, and foster cross-departmental collaboration to drive organizational success.
Academic Background
Kimberly holds a Bachelor of Science degree in Business Administration from The Ohio State University, with a focus on Operations Management. She has also completed several professional development courses in project management, change management, and sales operations.
Areas of Expertise
- Sales operations and enablement
- Process improvement and optimization
- Data analysis and reporting
- Cross-functional project management
- Change management and implementation
- Stakeholder engagement and communication
Professional Impact
Kimberly's contributions have had a significant impact on the organizations she has been a part of. By driving process improvements, leveraging data-driven insights, and fostering cross-functional collaboration, she has consistently delivered measurable results that have positively impacted sales performance, customer experience, and overall organizational efficiency.
Conclusion
With her proven track record of success, Kimberly Holtz is a valuable asset in the Sales Operations field. Her ability to identify and implement strategic initiatives, coupled with her strong leadership and problem-solving skills, make her well-positioned to continue making a lasting impact in her current and future roles.
