Kimberly Mitchell
Patient Financial Counselor
Texarkana, Texas, United States
Professional Overview
Kimberly Mitchell is an experienced Patient Financial Counselor with a strong background in providing exceptional financial guidance and support to patients within the healthcare industry. With her deep understanding of healthcare financial processes and her commitment to delivering tailored solutions, Kimberly plays a pivotal role in ensuring patients have access to the resources and information they need to navigate the complexities of medical billing and insurance.
Experience Summary
Current Role
Kimberly has served as a Patient Financial Counselor at CHRISTUS Health since 2004. In this role, she is responsible for assisting patients with understanding their financial obligations, exploring payment options, and facilitating the enrollment in financial assistance programs. Kimberly's exceptional customer service skills and her ability to effectively communicate complex financial information have made her an invaluable asset to the organization.
Career Progression
Prior to her current role, Kimberly held various customer service and administrative positions within the healthcare industry, where she gained valuable experience in managing patient-centric operations and developing strong interpersonal skills. Her steadfast commitment to professional development and her ability to adapt to the evolving healthcare landscape have been instrumental in her career growth.
Academic Background
Kimberly holds a Bachelor of Science degree in Business Administration from the University of Texas at Texarkana, where she graduated with honors.
Areas of Expertise
- Healthcare financial counseling
- Patient billing and insurance navigation
- Financial assistance program enrollment
- Customer service and conflict resolution
- Excellent written and verbal communication skills
- Attention to detail and problem-solving abilities
Professional Impact
Throughout her tenure at CHRISTUS Health, Kimberly has consistently demonstrated her ability to make a meaningful impact on the lives of her patients. Her dedication to providing personalized financial guidance has helped numerous individuals navigate the complexities of healthcare costs and gain access to the care they need. Kimberly's contributions have been recognized by her colleagues and her commitment to serving the community has earned her a reputation as a trusted financial advisor within the healthcare industry.
Conclusion
With her deep expertise in patient financial counseling, Kimberly Mitchell remains committed to empowering patients and ensuring their financial well-being. As she continues to excel in her role at CHRISTUS Health, Kimberly's unwavering dedication to delivering exceptional customer service and her proven ability to navigate the evolving healthcare landscape make her a valuable asset to the organization and the community it serves.
