Kobi Kinzer
Patient Financial Services Supervisor
Nampa, Idaho, United States
Professional Overview
Kobi Kinzer is an experienced Patient Financial Services Supervisor with a strong track record of driving operational excellence and improving patient financial outcomes. With nearly 15 years of industry expertise, Kobi brings a unique blend of technical proficiency, strategic leadership, and a deep commitment to delivering exceptional customer service.
Experience Summary
Current Role
As the Patient Financial Services Supervisor at Saint Alphonsus Regional Medical Center, Kobi oversees a team of financial specialists responsible for managing patient accounts, processing insurance claims, and optimizing revenue cycle operations. In this role, Kobi has implemented efficient workflows, enhanced data analytics capabilities, and fostered a culture of continuous improvement, leading to a 12% reduction in account receivables and a 95% first-pass claims resolution rate.
Career Progression
Prior to his current position, Kobi held various roles within the patient financial services field, including Patient Access Coordinator and Billing Specialist at local healthcare providers. Through his progressive career journey, Kobi has developed a comprehensive understanding of the complex financial landscape within the healthcare industry, enabling him to drive meaningful process improvements and optimize patient financial outcomes.
Academic Background
Kobi holds a Bachelor of Science in Healthcare Administration from Boise State University, where he graduated cum laude with a focus on revenue cycle management and patient financial services.
Areas of Expertise
- Patient financial services operations
- Revenue cycle management
- Insurance claims processing and reimbursement
- Data analysis and reporting
- Team leadership and coaching
- Process improvement and optimization
Professional Impact
Under Kobi's leadership, the patient financial services team at Saint Alphonsus Regional Medical Center has consistently exceeded key performance indicators, including a 98% patient satisfaction rating and a 15% reduction in denied claims. Kobi's innovative approach to problem-solving and his ability to foster cross-functional collaboration have made him a respected leader within the organization and the broader healthcare community.
Conclusion
With his extensive industry expertise, strong technical competencies, and proven track record of driving operational excellence, Kobi Kinzer is poised to continue making a meaningful impact in the patient financial services field. Committed to delivering exceptional patient experiences and optimizing financial outcomes, Kobi is well-positioned to contribute his unique skill set to the ongoing transformation of the healthcare industry.
