Kobi Kinzer
Patient Financial Services Supervisor | Nampa, Idaho
Professional Overview
Kobi Kinzer is an experienced Patient Financial Services Supervisor with a proven track record of driving operational efficiency and revenue optimization within the healthcare industry. With over 14 years of specialized expertise, Kobi has developed a deep understanding of revenue cycle management, patient financial counseling, and regulatory compliance.
Experience Summary
Current Role
As the Patient Financial Services Supervisor at Saint Alphonsus Regional Medical Center, Kobi oversees a team of financial counselors and representatives responsible for processing patient financial information, securing insurance authorizations, and facilitating patient billing and collections. In this role, Kobi has implemented streamlined workflows and automated processes that have resulted in a 25% reduction in patient account resolution times and a 12% increase in first-pass claims resolution.
Career Progression
Prior to his current position, Kobi held the role of Patient Access Representative at St. Luke's Health System, where he gained valuable experience in patient registration, insurance verification, and financial assistance program administration. Kobi's career progression has allowed him to develop a comprehensive understanding of the healthcare revenue cycle, enabling him to drive continuous improvements and enhance the overall patient financial experience.
Academic Background
Kobi holds a Bachelor of Science in Healthcare Administration from Boise State University, where he graduated with honors and was recognized for his academic excellence.
Areas of Expertise
- Revenue cycle management
- Patient financial counseling and education
- Insurance authorization and claims processing
- Regulatory compliance and patient financial assistance programs
- Team leadership and process optimization
Professional Impact
Kobi's innovative mindset and collaborative approach have been instrumental in driving positive change within the Patient Financial Services department at Saint Alphonsus Regional Medical Center. He has spearheaded the implementation of a new patient portal and self-service tools, resulting in a 15% increase in patient engagement and a reduction in call center volume. Additionally, Kobi's leadership has been recognized by his peers, and he has been invited to speak at regional healthcare finance conferences to share best practices and industry insights.
Conclusion
With his extensive experience, strong leadership skills, and commitment to improving the patient financial experience, Kobi Kinzer is poised to continue making a significant impact in the healthcare industry. As he progresses in his career, Kobi remains focused on leveraging data-driven insights and innovative technologies to enhance revenue cycle performance and deliver exceptional customer service to patients.
