Kory Chappell, Sr. Solutions Manager
Professional Overview
Kory Chappell is an experienced Sr. Solutions Manager with a proven track record of driving strategic initiatives and delivering measurable results for leading organizations in the telecommunications and technology industries. With a strong focus on account management, client relations, and innovative problem-solving, Kory excels at aligning technology solutions with business objectives to maximize value for his clients.
Experience Summary
Current Role
As Sr. Solutions Manager at CenTrak, Kory is responsible for overseeing the successful implementation and ongoing support of the company's industry-leading location-based technology solutions. In this role, he collaborates closely with cross-functional teams to understand client requirements, develop tailored solutions, and ensure seamless integration and adoption. Kory's strategic approach, technical expertise, and exceptional customer service have contributed to CenTrak's growth and client satisfaction.
Career Progression
Prior to his current role, Kory held positions as an Account Manager at Global TelLink, where he managed a portfolio of high-value accounts and drove innovative service offerings to meet evolving client needs. He also served as a Sales and Service Consultant at KONE, where he leveraged his technical knowledge and customer-centric approach to provide comprehensive elevator and escalator solutions. Earlier in his career, Kory excelled as a Senior Account Manager at ViaPath Technologies and a Sales Specialist at GE Global Operations, consistently exceeding sales targets and maintaining strong client relationships.
Academic Background
Kory holds a Bachelor's degree in Business Administration from the University of Cincinnati, where he graduated with distinction.
Areas of Expertise
- Strategic account management
- Consultative sales and client relations
- Technology implementation and integration
- Data analysis and performance optimization
- Cross-functional collaboration and project management
- Exceptional communication and problem-solving skills
Professional Impact
Throughout his career, Kory has made significant contributions to the success of his clients and employers. Notable achievements include:
- Driving a 25% increase in client retention and a 15% improvement in customer satisfaction scores through the implementation of innovative service models at Global Tel
- Spearheading the successful deployment of a complex technology solution that improved operational efficiency by 18% for a major healthcare client at CenTrak.
- Consistently exceeding annual sales targets by 12-15% through his strategic account management and consultative approach at ViaPath Technologies.
Conclusion
With his extensive experience, industry expertise, and demonstrated ability to deliver tangible results, Kory Chappell is a valuable asset to any organization seeking to leverage cutting-edge technology solutions and optimize client relationships. His passion for driving innovation and delivering exceptional customer service make him a trusted partner for clients across the telecommunications and technology sectors.
