Professional Overview

Kranthi Jupalli is a seasoned Technical Support Team Lead with a strong background in technical support and team leadership. His key expertise areas include technical support, team management, and leadership, with a focus on the IT industry.

Experience Summary

Current Role

Kranthi Jupalli currently serves as a Technical Support Team Lead at Genpact, a position he has held since December 2020. In this role, he is responsible for leading a team of technical support professionals, ensuring timely and effective resolution of technical issues, and driving team performance and growth.

Career Progression

Prior to his current role, Kranthi worked as a Desktop Engineer at Wipro Infotech from July 2013 to December 2020. This experience laid the foundation for his career in technical support and team leadership.

Academic Background

Kranthi holds a Master of Computer Applications (MCA) degree from Nova PG College, which he completed from 2007 to 2010.

Areas of Expertise

Kranthi's areas of expertise include technical support, team management, leadership, and IT service management. He possesses strong technical competencies in desktop engineering and technical support.

Professional Impact

Although specific project details are not available, Kranthi's experience and leadership capabilities have likely contributed to the success of his team and organization.

Conclusion

Kranthi Jupalli is a dedicated and experienced technical support professional with a strong track record of team leadership and technical expertise. His current focus is on driving team performance and growth at Genpact, and his value proposition lies in his ability to lead high-performing teams and deliver effective technical support solutions.