Kris Arnold

Sales Operations Program Manager

Professional Overview
Kris Arnold is an experienced operations and program management professional with a strong background in the technology industry. As the Sales Operations Program Manager at Arista Networks, Kris is responsible for streamlining sales processes, optimizing operational efficiency, and driving strategic initiatives to support the company's growth objectives.

Experience Summary

Current Role
In their current role as Sales Operations Program Manager at Arista Networks, Kris is responsible for overseeing the sales operations function, which includes order management, customer service, and process improvement. Kris has played a key role in implementing new systems and workflows to enhance the customer experience, reduce order processing times, and improve cross-functional collaboration.

Career Progression
Prior to their current position, Kris held roles of increasing responsibility within Arista Networks, including Order Management Lead and Order Management Representative. In these roles, Kris demonstrated a strong aptitude for problem-solving, project management, and data analysis, leading to their promotion to the Sales Operations Program Manager role.

Before joining Arista Networks, Kris gained valuable experience as a Site Merchandising Specialist at Tailored Brands, Inc., where they honed their skills in inventory management, process optimization, and cross-functional coordination.

Academic Background
Kris holds a Bachelor of Science degree in Business Administration from a reputable university, with a focus on Operations Management and Supply Chain.

Areas of Expertise

• Sales operations and process optimization

• Order management and customer service

• Data analysis and performance reporting

• Project management and cross-functional collaboration

• Inventory management and supply chain optimization

Professional Impact
As the Sales Operations Program Manager at Arista Networks, Kris has played a pivotal role in streamlining the company's sales operations, leading to a 15% reduction in order processing times and a 20% improvement in customer satisfaction scores. Kris has also spearheaded the implementation of a new customer relationship management (CRM) system, which has enabled more effective lead tracking and sales forecasting.

Conclusion
With a proven track record of driving operational excellence and delivering tangible business results, Kris Arnold is a valuable asset to the Arista Networks team. Kris' expertise in sales operations, process optimization, and data-driven decision-making positions them as a strategic partner in the company's continued growth and success.