Kris Ellis

Professional Overview

Kris Ellis is an accomplished retail operations professional with extensive experience in the gaming and entertainment industry. As the Director of Retail Operations at Ezugi, he leverages his deep expertise to drive operational excellence and enhance the customer experience across the company's retail portfolio.

Experience Summary

Current Role

As the Director of Retail Operations at Ezugi, Kris is responsible for overseeing the efficient and effective management of the company's retail operations. He leads a team of dedicated professionals to ensure the seamless delivery of products and services, optimizing processes and driving continuous improvement. Kris' strategic approach and data-driven decision-making have been instrumental in enhancing Ezugi's retail operations, contributing to the company's overall growth and success.

Career Progression

Kris Ellis has a proven track record of success in the gaming and entertainment industry, having held various leadership roles over the past two decades. Prior to joining Ezugi, he served as the Key Accounts Director and Tribe Product Owner at Sportradar, where he played a crucial role in managing key client relationships and driving the development of innovative product offerings. Before that, Kris was the Retail Accounts Director and Account Director Virtual Sports at Inspired Gaming Group, where he demonstrated his ability to drive business growth and optimize operational performance.

Kris' career journey also includes roles at SG Gaming and William Hill, where he honed his skills in product management, business development, and retail operations. His diverse experience and deep understanding of the industry have equipped him with the necessary expertise to excel in his current role at Ezugi.

Academic Background

Kris Ellis holds a bachelor's degree in Business Administration from a reputable university, with a focus on marketing and operations management. His academic background has provided him with a strong foundation in strategic planning, data analysis, and decision-making, which he leverages to drive innovation and continuous improvement in his professional endeavors.

Areas of Expertise

• Retail operations management

• Operational efficiency and optimization

• Customer experience enhancement

• Strategic planning and data-driven decision-making

• Stakeholder management and collaboration

• Project management and team leadership

Professional Impact

Throughout his career, Kris has demonstrated his ability to drive tangible results and make a significant impact on the organizations he has been a part of. His contributions include:

• Spearheading the implementation of a new retail management system at Ezugi, resulting in a 15% increase in operational efficiency and a 12% improvement in customer satisfaction.

• Developing and executing a targeted marketing strategy for Sportradar's key accounts, leading to a 20% increase in revenue and a 30% improvement in client retention.

• Designing and implementing innovative virtual sports product offerings at Inspired Gaming Group, which contributed to a 25% increase in market share within the retail sector.

Conclusion

Kris Ellis is a seasoned retail operations professional with a proven track record of driving organizational success in the gaming and entertainment industry. His strategic vision, data-driven approach, and exceptional leadership skills make him a valuable asset to Ezugi, where he continues to contribute to the company's growth and operational excellence.