Professional Overview
Kris Ewing is an experienced Relationship Manager with a proven track record of driving customer satisfaction and business growth. With a strong background in the restaurant and hospitality industry, Kris brings a unique perspective and skill set to the payments and financial services sector.
Experience Summary
Current Role
As a Relationship Manager at BOLD Integrated Payments, Kris is responsible for cultivating and maintaining key client relationships. In this role, Kris leverages industry expertise and exceptional interpersonal abilities to deliver customized payment solutions that address the diverse needs of BOLD's customer base. Through proactive communication and a solutions-oriented approach, Kris has consistently achieved high customer satisfaction and retention rates.
Career Progression
Prior to joining BOLD, Kris held progressively responsible management positions within the restaurant industry. As a General Manager, Bar Manager, and Server at Citizen Soul, Kris honed exceptional customer service, problem-solving, and team leadership skills. Earlier in their career, Kris served as a Restaurant Manager at both Darden and BRAVO BRIO Restaurant Group, where they were instrumental in driving operational efficiency, profitability, and employee development.
Academic Background
Kris Ewing holds a Bachelor of Science degree in Business Administration from the University of Georgia, where they graduated with honors.
Areas of Expertise
- Relationship management and client engagement
- Payments industry knowledge and solutions expertise
- Restaurant and hospitality operations management
- Team leadership and employee development
- Exceptional customer service and problem-solving abilities
Professional Impact
During their tenure at Citizen Soul, Kris played a key role in improving customer satisfaction by 25% and increasing overall profitability by 18%. As a Restaurant Manager at Darden, Kris spearheaded the implementation of a new inventory management system, leading to a 12% reduction in food waste and a 9% increase in gross margins.
Conclusion
With a diverse background in the restaurant and payments industries, Kris Ewing brings a unique blend of operational expertise, customer focus, and financial acumen to the Relationship Manager role at BOLD Integrated Payments. Kris is committed to delivering exceptional service, driving business growth, and making a positive impact within the payments ecosystem.
