Krista Chilcoat

Professional Summary

Professional Overview
Krista Chilcoat is an accomplished IT professional with over 6 years of experience leading technology initiatives and driving operational excellence. As the Director of Information Technology at Hillyard, Inc., she is responsible for overseeing the company's information technology strategy, infrastructure, and innovation.

Experience Summary

Current Role
As the Director of Information Technology at Hillyard, Inc., Krista is tasked with aligning the company's technology solutions with its business objectives. She leads a team of IT professionals in the implementation and management of critical systems, while ensuring the security and reliability of the organization's digital infrastructure. Under her leadership, Hillyard has seen significant improvements in operational efficiency, data management, and user experience.

Career Progression
Prior to her current role, Krista served as the Application Development and Project Management Office (PMO) Lead at Hillyard, Inc., where she spearheaded the development and deployment of enterprise-wide applications and managed cross-functional project initiatives. Before that, she held the position of Web Applications and Project Manager, where she played a pivotal role in enhancing the company's online presence and digital capabilities.

Academic Background
Krista holds a Bachelor of Science degree in Computer Science from the University of Missouri, where she graduated with honors. She has also completed various professional development courses in IT management, cybersecurity, and strategic planning.

Areas of Expertise
Krista's areas of expertise include IT strategy and governance, project management, application development, infrastructure management, and digital transformation. She is skilled in leveraging emerging technologies to drive operational improvements and enhance the user experience. Krista's leadership abilities and strategic mindset have been instrumental in guiding Hillyard's technology initiatives and fostering a culture of innovation.

Professional Impact
Under Krista's leadership, Hillyard has seen a significant increase in operational efficiency, with the implementation of a robust enterprise resource planning (ERP) system resulting in a 25% reduction in manual processes. She has also overseen the development of a customer-facing web portal, which has led to a 30% increase in online sales and a 20% improvement in customer satisfaction.

Conclusion
Krista Chilcoat is a dynamic IT leader with a proven track record of driving digital transformation and operational excellence. Her expertise in aligning technology solutions with business objectives, coupled with her strong leadership and project management skills, make her a valuable asset to Hillyard, Inc. As the Director of Information Technology, Krista is poised to continue innovating and transforming the company's technology landscape to support its growth and competitive advantage.