Professional Summary
Professional Overview
Kristal Magers is a seasoned IT professional with over 14 years of experience in the healthcare industry. As the Director of IT Business Performance at Humana, she is responsible for driving strategic initiatives that optimize business processes and enhance operational efficiency.
Experience Summary
Current Role
As the Director of IT Business Performance at Humana, Kristal is responsible for overseeing the development and implementation of data-driven strategies that align with the company's business objectives. She leads a team of analysts and project managers, collaborating closely with cross-functional stakeholders to identify areas for improvement and implement sustainable solutions. Under her guidance, Kristal has spearheaded several successful initiatives that have resulted in measurable cost savings and improved organizational agility.
Career Progression
Prior to her current role, Kristal held various positions within Humana, demonstrating a proven track record of growth and leadership. As the Director of Business Intelligence & Analytics at Author by Humana, she played a pivotal role in enhancing the organization's data management capabilities, enabling data-driven decision-making across the enterprise. Earlier in her career, Kristal served as a Business Intelligence Principal, Enterprise Risk & Compliance, and a Reporting & Analytics Manager, Wellness Products, where she honed her expertise in data analytics, process optimization, and stakeholder management.
Academic Background
Kristal holds a Bachelor of Science degree in Business Administration from the University of Louisville, with a concentration in Management Information Systems. Her academic achievements and continuous learning efforts have equipped her with a strong foundation in data analysis, business intelligence, and strategic thinking.
Areas of Expertise
- Data-driven decision-making
- Business process optimization
- IT strategy and performance management
- Cross-functional collaboration and stakeholder management
- Project management and change leadership
Professional Impact
Throughout her career, Kristal has consistently demonstrated her ability to drive impactful initiatives that improve organizational efficiency and performance. Notable achievements include:
- Spearheaded the implementation of a cutting-edge business intelligence platform, resulting in a 25% increase in data-driven decision-making across the organization.
- Led the development and deployment of a self-service analytics solution that empowered business users to access and analyze key performance data, leading to a 20% reduction in reporting turnaround time.
- Championed the adoption of Agile methodologies within the IT department, resulting in a 30% improvement in project delivery timelines and a 15% increase in customer satisfaction.
Conclusion
With her extensive experience, strategic mindset, and proven track record of driving meaningful change, Kristal Magers is a valuable asset to Humana's IT leadership team. Committed to continuous improvement and innovation, she is poised to play a pivotal role in shaping the company's technological capabilities and business performance in the years to come.
