Kristen Kopplin

Patient Financial Counselor | Tomah, Wisconsin, United States

Professional Overview

Kristen Kopplin is a dedicated Patient Financial Counselor with expertise in healthcare finance and patient account management. Her focus is on ensuring patients receive the financial guidance and support they need to navigate the complexities of the healthcare system.

Current Role

As a Patient Financial Counselor at Tomah Memorial Hospital, Kristen is responsible for assisting patients with insurance inquiries, payment planning, and financial assistance programs. She works closely with patients to understand their unique financial situations and provides personalized solutions to help them manage their healthcare costs effectively. Kristen's strong communication skills and empathetic approach have earned her a reputation for delivering exceptional customer service and improving patient satisfaction.

Career Progression

Kristen's professional journey has been marked by a steadfast commitment to the healthcare industry. Prior to her current role, she held positions as a Medical Billing Specialist and Patient Account Representative, where she honed her expertise in medical billing, claims processing, and patient account management. Kristen's ability to adapt to changing healthcare regulations and her proactive approach to problem-solving have been instrumental in her career progression.

Academic Background

Kristen holds a Bachelor's degree in Healthcare Administration from the University of Wisconsin-La Crosse. Her academic background has provided her with a strong foundation in healthcare operations, finance, and patient-centered care.

Areas of Expertise

• Healthcare finance and patient account management

• Insurance verification and claims processing

• Patient financial counseling and education

• Effective communication and customer service

• Adaptability to evolving healthcare regulations

Professional Impact

Throughout her career, Kristen has made significant contributions to improving the financial well-being of patients. She has consistently exceeded patient satisfaction targets and has been recognized for her ability to navigate complex financial scenarios and provide personalized solutions. Kristen's dedication to her work and her commitment to the well-being of patients have been a valuable asset to the Tomah Memorial Hospital team.

Conclusion

With a strong background in healthcare finance and a demonstrated track record of success, Kristen Kopplin is poised to continue making a meaningful impact on the lives of patients. Her commitment to providing exceptional patient-centered care and her ability to adapt to the evolving healthcare landscape make her a valuable asset to any organization.