Kristina Grand

Seasoned Retail Buyer and Service Professional with Extensive Experience in the Health, Home, Kitchen, Food, and Consumer Electronics Sectors

Professional Overview

Kristina Grand is a versatile and accomplished retail professional with a strong background in buying, merchandising, and customer service. As a Buyer for ShopHQ, she is responsible for sourcing, negotiating, and managing a diverse portfolio of products across the Health, Home, Kitchen, Food, and Consumer Electronics categories. Leveraging her deep industry knowledge and keen eye for emerging trends, Kristina plays a pivotal role in driving the company's growth and enhancing the customer experience.

Experience Summary

Current Role

Buyer - Health, Home, Kitchen, Food, CE, ShopHQ (2023-08-01 to Present)

• Responsible for sourcing, negotiating, and managing a diverse portfolio of products across the Health, Home, Kitchen, Food, and Consumer Electronics categories

• Collaborates closely with cross-functional teams to develop and implement effective merchandising strategies that maximize sales and profitability

• Monitors market trends, customer preferences, and competitor activities to identify new product opportunities and optimize the product mix

• Leverages data-driven insights to make strategic buying decisions that align with the company's overall business objectives

Career Progression

Service Experience, Nordstrom (2021-06-01 to Present)

• Provided exceptional customer service and built strong relationships with clients, contributing to the company's reputation for excellence

Associate Buyer - Beauty, ShopHQ (2021-11-01 to 2023-08-01)

• Spearheaded the successful launch of several new beauty brands, driving significant revenue growth and enhancing the overall product offering

• Collaborated with marketing and creative teams to develop effective promotional campaigns that drove customer engagement and sales

Assistant Buyer - On Air Footwear/Handbags/Luxury Eyewear/Intimates, ShopHQ (2021-07-01 to 2021-11-01)

• Leveraged data-driven insights to optimize product assortments and ensure alignment with customer preferences

• Demonstrated strong negotiation skills, securing favorable terms with vendors and suppliers

Assistant Department Manager | Young Contemporary/At Home, Nordstrom (2019-04-01 to 2019-12-01)

• Managed a team of sales associates, providing coaching, training, and support to enhance customer service and overall team performance

• Collaborated with the buying team to identify and introduce new brands and products that resonated with the target customer base

Academic Background

Bachelor of Science in Fashion Merchandising, University of Minnesota

Areas of Expertise

• Strategic Buying and Merchandising

• Product Sourcing and Vendor Negotiations

• Data-Driven Decision Making

• Trend Identification and Forecasting

• Customer Service and Client Relationship Management

• Cross-Functional Collaboration

Professional Impact

• Spearheaded the successful launch of several new beauty brands at ShopHQ, driving significant revenue growth and enhancing the overall product offering

• Demonstrated strong negotiation skills, securing favorable terms with vendors and suppliers to optimize product margins

• Contributed to the Nordstrom's reputation for exceptional customer service by consistently delivering a high-quality shopping experience

Conclusion

With her diverse experience, deep industry knowledge, and a proven track record of driving growth and innovation, Kristina Grand is poised to make a significant impact as a Buyer for ShopHQ. Her ability to balance strategic thinking, data-driven decision making, and exceptional customer service make her a valuable asset to the organization.