Kristina Hartjens - VP Solution Consulting
Professional Overview
Kristina Hartjens is an accomplished technology executive with extensive experience in solution consulting and client success. As the VP of Solution Consulting at Rootstock Software, she leverages her deep industry expertise to deliver transformative ERP solutions that drive operational excellence for manufacturing and distribution organizations.
Experience Summary
Current Role
As the VP of Solution Consulting at Rootstock Software, Kristina is responsible for leading a team of talented solution consultants who work closely with clients to understand their unique business requirements and implement tailored ERP systems. Under her guidance, the solution consulting team has achieved a 95% customer satisfaction rating, and Rootstock has seen a 20% year-over-year growth in new business.
Career Progression
Prior to her role at Rootstock, Kristina held various leadership positions at NetSuite, where she progressed from a Senior Sales Consultant in the manufacturing industry to a Senior Sales Consulting Manager. In these roles, she demonstrated her ability to drive sales, build strong customer relationships, and deliver exceptional implementation services. Earlier in her career, Kristina honed her expertise in customer care and operations management, holding leadership roles at Thermacell Repellents, Blueport Commerce, Tea Forte, and Yankee Candle Company.
Academic Background
Kristina holds a Bachelor of Science in Business Administration from the University of Massachusetts Amherst, where she graduated cum laude.
Areas of Expertise
- Enterprise resource planning (ERP) system implementation and optimization
- Manufacturing and distribution industry knowledge
- Customer relationship management and client success
- Solution design and business process consulting
- Team leadership and talent development
Professional Impact
Under Kristina's leadership, the Rootstock solution consulting team has played a pivotal role in helping clients transform their operations and achieve significant improvements in efficiency, productivity, and profitability. Her industry expertise and collaborative approach have been instrumental in securing several high-profile client engagements, including a 30% increase in annual recurring revenue for a leading building materials manufacturer.
Conclusion
With her extensive background in technology, client service, and industry-specific consulting, Kristina Hartjens is recognized as a trusted advisor and strategic partner to her clients. In her current role as VP of Solution Consulting at Rootstock Software, she continues to drive innovation, foster client success, and shape the future of enterprise technology solutions in the manufacturing and distribution sectors.
