Kristine Shumack, CPA

Chief Financial Officer

Professional Overview

Kristine Shumack is an accomplished finance executive with over 20 years of experience in the non-profit sector. As the Chief Financial Officer of USO, she is responsible for overseeing the organization's financial operations, ensuring fiscal stability and driving strategic initiatives to support the company's mission and growth.

Experience Summary

Current Role

As the Chief Financial Officer of USO since 2020, Kristine is responsible for managing the organization's $300+ million annual budget and leading a team of 25 finance professionals. She has played a pivotal role in implementing robust financial controls, streamlining reporting processes, and driving cost-saving measures that have enhanced the company's operational efficiency. Under her leadership, USO has maintained a strong financial position, even during the challenging COVID-19 pandemic.

Career Progression

Prior to her current role, Kristine held progressive leadership positions within USO, serving as the VP/Controller from 2008 to 2020 and the Director of Finance from 2006 to 2008. Her earlier career experience includes roles as an Audit Manager at Dixon Hughes Goodman LLP and Bumpus Hall, as well as an Internal Auditor at PepsiCo and a Senior Audit Associate at PricewaterhouseCoopers.

Academic Background

Kristine holds a Bachelor of Science in Accounting from the University of Virginia. She is a Certified Public Accountant (CPA) and has completed various executive leadership programs to enhance her strategic and management capabilities.

Areas of Expertise

• Non-profit financial management

• Accounting and financial reporting

• Budgeting and forecasting

• Internal controls and risk management

• Strategic planning and business transformation

• Team leadership and talent development

Professional Impact

Under Kristine's leadership, USO has achieved several milestones, including:

• Implemented a comprehensive financial planning and analysis framework, resulting in a 15% reduction in operating expenses over the past two years.

• Spearheaded the transition to a cloud-based financial management system, improving data accuracy and enabling real-time financial insights.

• Played a key role in securing $50 million in additional funding to support the organization's COVID-19 relief efforts, ensuring continued support for active-duty military members and their families.

Conclusion

Kristine Shumack is a seasoned finance executive with a proven track record of driving financial excellence and strategic impact in the non-profit sector. As the Chief Financial Officer of USO, she is committed to leveraging her expertise to enhance the organization's financial resilience and enable the fulfillment of its critical mission.