Professional Overview

Kunal Gawas is a seasoned professional currently serving as an Integration Specialist at NTT DATA Payment Services India, located in Thane, MH, India. His key expertise areas include technical support, management information systems, and customer service, with a primary industry focus on banking and finance.

Experience Summary

Current Role

As an Integration Specialist, Kunal is responsible for overseeing the integration of various systems and technologies. Although specific details on his current achievements are not available, his role is crucial in ensuring seamless operations and driving business growth through efficient integration practices.

Career Progression

Kunal's career has progressed through several notable roles. Prior to his current position, he worked as a Technical Support Supervisor at HDFC Bank from 2022 to 2024, where he supervised technical support teams and ensured high-quality service delivery. Before that, he served as a Management Information System Executive at Ion Exchange India Ltd from 2020 to 2022, focusing on the development and implementation of management information systems. His earliest Role was as a Customer Service Representative at Wipro from 2017 to 2020, where he provided customer support and resolved queries.

Academic Background

Kunal holds a Master's degree in Information Technology from the University of Mumbai, completed between 2019 and 2020. Unfortunately, specific details on notable academic achievements are not provided.

Areas of Expertise

Given his experience and education, Kunal's areas of expertise include:

• Industry-specific skills: Banking and finance, IT services

• Technical competencies: System integration, technical support, management information systems

• Leadership and management capabilities: Team supervision, customer service management

Professional Impact

While specific details on notable projects, initiatives, or measurable achievements are not available, Kunal's roles in technical support, system integration, and customer service have undoubtedly contributed to the operational efficiency and customer satisfaction of his previous and current employers.

Conclusion

Kunal Gawas has a professional trajectory marked by growth in the IT and banking sectors, with a current focus on system integration. His value proposition lies in his technical expertise, leadership capabilities, and experience in driving business operations forward through efficient system practices and high-quality customer service.