Professional Overview
Kutbuddin Gheewala is a seasoned operations leader with a strong background in merchant acquiring and card operations. Currently, he serves as the Head of Operations - Merchant Acquiring at ADIB - Abu Dhabi Islamic Bank in Dubai, United Arab Emirates. His expertise spans across merchant acquiring, card issuing, and settlement operations, with a focus on the banking and financial services industry.
Experience Summary
Current Role
As the Head of Operations - Merchant Acquiring at ADIB, Kutbuddin is responsible for overseeing the day-to-day operations of the merchant acquiring business. His key responsibilities include managing a team of operations professionals, ensuring compliance with regulatory requirements, and driving business growth through process improvements and strategic initiatives. Notably, he has been in this role since July 2015, demonstrating his ability to lead and sustain a critical business function over an extended period.
Career Progression
Kutbuddin's career progression is marked by steady growth and increasing responsibility. Prior to his current role, he served as Manager Card Center at ADIB from February 2014 to June 2015. Before joining ADIB, he worked at Network International, where he held various roles including Manager-Card Issuing & Merchant Acquiring Operations, Team Leader Interchange & Settlement, and Settlement Processor. These roles spanned from October 2006 to December 2013 and provided him with a comprehensive understanding of card operations and settlement processes.
Areas of Expertise
Kutbuddin's areas of expertise include:
- Merchant acquiring and card issuing operations
- Settlement and interchange operations
- Team management and leadership
- Process improvement and compliance
Professional Impact
Throughout his career, Kutbuddin has likely contributed to numerous projects and initiatives aimed at enhancing operational efficiency, improving customer experience, and driving business growth. However, specific details on notable projects or measurable achievements are not available.
Conclusion
Kutbuddin Gheewala's professional trajectory is marked by a consistent focus on operations leadership within the banking and financial services sector. Currently, as the Head of Operations - Merchant Acquiring at ADIB, he continues to leverage his expertise to drive business outcomes. His value proposition lies in his ability to lead teams, manage complex operations, and contribute to strategic business initiatives.
