KZ

Kyle Zhao

Kyle Zhao


Co-CEO, BusPlanner Inc. | Co-Founder & Partner, Union Software Group | Advisor, AutoLeap

Professional Overview


Kyle Zhao is a seasoned executive with a proven track record of driving innovation and growth in the software and technology industry. As the Co-CEO of BusPlanner Inc. and Co-Founder & Partner at Union Software Group, he leverages his extensive experience in finance, operations, and customer success to guide strategic decision-making and lead high-performing teams.

Experience Summary



Current Roles


Co-CEO, BusPlanner Inc. (2024-05-01 to Present)
  • Responsible for overseeing the overall strategic direction and operations of the company

  • Spearheaded the development of innovative transportation management solutions, driving a 25% increase in customer adoption

  • Fostered a collaborative, results-oriented culture that has led to a 20% improvement in employee satisfaction and retention


Co-Founder & Partner, Union Software Group (2023-06-01 to Present)
  • Provides strategic advisory and investment services to early-stage software companies

  • Leverages deep industry expertise to identify and support high-potential ventures, with a focus on enterprise automation and workflow optimization

  • Instrumental in securing $10 million in funding for the firm's portfolio companies


Advisor, AutoLeap (2024-07-01 to Present)
  • Offers strategic guidance and industry insights to the executive team at AutoLeap, a leading provider of automotive business management software

  • Contributes to the development of new product features and process improvements, resulting in a 15% increase in customer satisfaction


Career Progression


Senior Vice President, AutoLeap (2020-07-01 to 2024-07-01)
  • Oversaw the company's finance, operations, and customer success functions, driving a 30% improvement in operational efficiency

  • Spearheaded the implementation of advanced data analytics and reporting tools, enabling data-driven decision-making across the organization


Head of Finance and Operations, HiMama (2018-10-01 to 2020-09-01)
  • Streamlined financial and operational processes, resulting in a 20% reduction in administrative costs

  • Played a key role in the company's successful Series B funding round, raising $15 million


Director of Customer Success, FieldEdge (2016-04-01 to 2018-03-01)
  • Developed and implemented innovative customer engagement strategies that led to a 25% increase in customer retention

  • Collaborated with the product team to enhance the user experience, driving a 35% improvement in customer satisfaction scores


Academic Background


Kyle holds a Bachelor of Commerce degree from the University of Toronto, where he graduated with distinction and was recognized for his academic excellence.

Areas of Expertise


  • Financial management and strategic planning

  • Operational optimization and process improvement

  • Customer success and experience enhancement

  • Software product development and management

  • Entrepreneurship and venture capital investment


Professional Impact


  • Recognized as a thought leader in the transportation management and enterprise software industries

  • Served on the advisory board of the Canadian Technology Accelerator, providing strategic guidance to high-growth startups

  • Regularly featured as a speaker at industry conferences and events, sharing insights on the future of transportation technology and software innovation


Conclusion


With his extensive experience, industry expertise, and strategic vision, Kyle Zhao is poised to continue driving transformative change in the software and technology sector. As a Co-CEO, Co-Founder, and Advisor, he is committed to leveraging his skills and experience to create value for his companies, clients, and the broader industry.