Professional Overview
Laarni June is a seasoned Operations Manager with a strong background in managing teams and driving operational excellence in the business process outsourcing (BPO) industry. Her current role and responsibilities involve overseeing daily operations, implementing process improvements, and ensuring high-quality service delivery. Key expertise areas include operations management, team leadership, and customer service, with an industry focus on BPO and customer experience.
Experience Summary
Current Role
Laarni June is currently the Operations Manager at Alorica, a position she has held since October 2019. Her key responsibilities include managing operational teams, analyzing performance metrics, and implementing strategies to enhance efficiency and customer satisfaction. Notable achievements in her current role include [information not available].
Career Progression
Laarni June's career progression is marked by notable previous roles, including Team Manager at Alorica (2015-2019) and Sutherland Global Services (2013-2022), Senior Training Specialist at Sutherland Global Services (2009-2013), SME Apprentice at Sutherland Global Services (2009), Customer Service Associate at Sutherland Global Services (2008-2009), Billing Representative at Convergys (2008), Customer Service Representative at IBM Global Process Services (2006), and Office Support at Concepcion Carrier Air-conditioning Company (2004-2006). Her career trajectory and growth are characterized by increasing leadership responsibilities and a focus on operational excellence.
Academic Background
Laarni June holds a Bachelor of Arts in Political Science from Adamson University (2000-2005). While her academic background may not be directly related to her current field, it has provided her with strong foundational skills in analysis, communication, and problem-solving.
Areas of Expertise
Laarni June's areas of expertise include operations management, team leadership, customer service, and process improvement. Her technical competencies are likely centered around [information not available], given her experience in the BPO industry. Her leadership and management capabilities are demonstrated through her progression to Operations Manager and her experience in managing teams.
Professional Impact
Information on specific projects or initiatives led by Laarni June is not available. However, her contributions to the BPO industry are significant, given her long tenure and leadership roles in several reputable companies. Measurable achievements are not specified but can be inferred from her career progression and the responsibilities she has undertaken.
Conclusion
Laarni June's professional trajectory is marked by consistent growth and a deepening expertise in operations management and team leadership within the BPO industry. Her current focus is on driving operational excellence and ensuring high-quality service delivery as an Operations Manager at Alorica. The value proposition she offers includes strong operational management skills, a deep understanding of the BPO industry, and the ability to lead and manage high-performing teams.
