Professional Overview
Lacey Arlotta is a seasoned Sales Operations leader with over 12 years of experience in the healthcare IT industry. As the Sr Manager of Sales Operations at Altera Digital Health, she is responsible for driving operational efficiencies, streamlining sales processes, and implementing data-driven strategies to support the organization's revenue growth objectives.
Experience Summary
Current Role
In her current role as Sr Manager of Sales Operations at Altera Digital Health, Lacey oversees all aspects of the sales operations function, including pipeline management, lead qualification, contract administration, and sales reporting. She has implemented robust data analytics and CRM tools to provide real-time visibility into sales performance, enabling the leadership team to make more informed decisions. Under her leadership, the sales operations team has achieved significant improvements in sales cycle time and win rates.
Career Progression
Prior to joining Altera, Lacey held progressive project management roles at leading healthcare IT companies, including McKesson and Allscripts. As a Project Manager III at McKesson, she successfully led the implementation of a new electronic health record (EHR) system for a large hospital network, driving on-time and on-budget delivery while ensuring a seamless user experience. At Allscripts, she managed cross-functional teams to deliver complex software integration projects, honing her skills in stakeholder management, process optimization, and change management.
Academic Background
Lacey holds a Bachelor of Science degree in Business Administration from the University of Georgia, where she graduated cum laude. She is also a certified Project Management Professional (PMP) and has completed advanced training in Lean Six Sigma methodologies.
Areas of Expertise
- Sales operations optimization
- Pipeline management and forecasting
- Process improvement and automation
- Data analytics and reporting
- Healthcare IT project management
- Cross-functional team leadership
Professional Impact
Throughout her career, Lacey has consistently demonstrated her ability to drive tangible business outcomes through strategic and operational excellence. At Altera Digital Health, she has spearheaded initiatives to streamline the sales quoting and contracting processes, resulting in a 25% reduction in sales cycle time. She has also led the implementation of a new customer relationship management (CRM) platform, enabling the sales team to better identify and capitalize on growth opportunities.
Conclusion
Lacey Arlotta is a results-driven Sales Operations leader with a proven track record of success in the healthcare IT industry. Her deep expertise in process improvement, data-driven decision-making, and team leadership positions her as a valuable asset to Altera Digital Health as the organization continues to expand its market presence and drive sustainable revenue growth.
