Lanyin Petrakovitz

Experienced Eligibility Worker Supervisor with a Proven Track Record in Public Assistance Program Administration

Professional Overview

Lanyin Petrakovitz is an accomplished Eligibility Worker Supervisor with over 20 years of experience in the field of public assistance program administration. Leveraging her deep expertise, she oversees a team of eligibility workers responsible for determining and maintaining client eligibility for a range of social services and government-sponsored support programs.

Current Role

As the Eligibility Worker Supervisor at the County of Santa Clara, Lanyin is responsible for managing a team of 15 eligibility workers, ensuring efficient case processing and accurate determinations. She develops and implements training programs to enhance the skills and knowledge of her team, enabling them to provide exceptional service to program beneficiaries. Under her leadership, Lanyin's team consistently exceeds annual program performance targets, resulting in timely delivery of critical aid to those in need.

Career Progression

Lanyin began her career as an Eligibility Worker at the County of Santa Clara in 2002, where she quickly distinguished herself through her exceptional attention to detail, strong problem-solving skills, and commitment to client advocacy. Over the years, she has steadily progressed through the ranks, earning promotions that have allowed her to apply her expertise to increasingly complex and high-impact roles. In 2012, Lanyin was appointed to her current position as Eligibility Worker Supervisor, where she has demonstrated her ability to lead and inspire her team to consistently achieve outstanding results.

Academic Background

Lanyin holds a Bachelor of Science degree in Social Work from San Jose State University, where she graduated cum laude. Her academic focus on social services and public assistance programs has provided a strong foundation for her professional career.

Areas of Expertise

Eligibility determination and case management for a range of public assistance programs, including Medicaid, SNAP, and TANF

Supervision and training of eligibility worker teams

Development and implementation of operational policies and procedures

Collaboration with community partners and government agencies

Data analysis and performance monitoring

Effective communication and client advocacy

Professional Impact

Under Lanyin's leadership, the eligibility worker team she oversees has consistently exceeded annual program performance targets, ensuring timely delivery of critical aid to vulnerable individuals and families in the community. Lanyin's commitment to continuous improvement has led to the implementation of innovative process streamlining initiatives, resulting in increased efficiency and reduced case processing times. Her contributions have been recognized by her peers, and she has been invited to share her expertise at several industry conferences and workshops.

Conclusion

With her extensive experience, strong leadership skills, and deep commitment to public service, Lanyin Petrakovitz is a valuable asset to the County of Santa Clara's social services department. Her ability to effectively manage a team of eligibility workers, while maintaining a focus on client advocacy and program performance, makes her an indispensable member of the organization.