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Laura A.

Professional Summary



Overview


Laura A. is a seasoned Financial Counselor with a proven track record of providing exceptional financial guidance and support to patients at Southeast Missouri Hospital. With a strong background in healthcare administration, she leverages her expertise to help individuals and families navigate complex financial matters and access the resources they need to achieve their healthcare goals.

Experience Summary



Current Role


As a Financial Counselor at Southeast Missouri Hospital, Laura is responsible for assisting patients in understanding their financial obligations, identifying suitable payment options, and connecting them with relevant financial assistance programs. She works closely with patients to ensure they receive the care they need while minimizing the financial burden. Laura's commitment to exceptional customer service and her ability to effectively communicate complex financial information have made her an invaluable asset to the hospital.

Career Progression


Prior to her current role, Laura held various positions within the hospital, including Scheduling Supervisor, Scheduler, and Patient Service Representative. This diverse experience has equipped her with a deep understanding of healthcare operations and the unique challenges faced by patients. Throughout her career, Laura has demonstrated a strong aptitude for problem-solving, attention to detail, and the ability to adapt to changing healthcare environments.

Academic Background


Laura holds a Bachelor's degree in Business Administration from Southeast Missouri State University, where she graduated with honors. Her educational background, combined with her extensive experience in the healthcare industry, has provided her with the necessary skills and knowledge to excel as a Financial Counselor.

Areas of Expertise


  • Healthcare financial counseling and patient advocacy

  • Effective communication and customer service

  • Financial assistance program management

  • Insurance verification and claim resolution

  • Scheduling and patient flow optimization

  • Attention to detail and problem-solving


Professional Impact


During her tenure as a Financial Counselor, Laura has consistently exceeded patient satisfaction goals and has been recognized for her outstanding contribution to the hospital's financial assistance initiatives. Her ability to navigate complex financial systems and empathetically guide patients through challenging situations has had a meaningful impact on the lives of those she serves.

Conclusion


With her extensive experience, strong financial acumen, and commitment to exceptional patient care, Laura A. is a valuable asset to the Southeast Missouri Hospital team. Her professional trajectory and ongoing contributions position her as a trusted advisor and leader in the field of healthcare financial counseling.