Professional Summary

Professional Overview

Laura Morgan is an accomplished healthcare executive with extensive experience in patient financial services and social program management. As the Assistant Director of Patient Financial Services at Atrius Health, she leverages her expertise to optimize financial processes and enhance patient experiences.

Current Role

In her current role, Laura is responsible for overseeing the day-to-day operations of the patient financial services department, ensuring efficient revenue cycle management and financial counseling for patients. She works closely with cross-functional teams to implement innovative strategies that improve financial accessibility and patient satisfaction. Under Laura's leadership, the department has achieved notable improvements in key performance metrics, contributing to the organization's overall financial stability and patient-centric approach.

Career Progression

Prior to her current position, Laura held various leadership roles in the healthcare industry, including Director of Patient Financial Counseling at Boston Medical Center (BMC) and Executive Director at MedBank Foundation, Inc. At BMC, she spearheaded initiatives that increased patient financial assistance enrollment, resulting in a significant reduction in uncompensated care. As the Executive Director at MedBank Foundation, Inc., she played a pivotal role in expanding the organization's reach and impact, securing partnerships with healthcare providers and social service agencies.

Academic Background

Laura holds a Bachelor's degree in Health Sciences from the University of Massachusetts Amherst, where she graduated with honors. She is committed to continuous learning and has completed various professional development programs, including a certificate in Healthcare Financial Management from the American College of Healthcare Executives.

Areas of Expertise

• Patient financial services and revenue cycle management

• Healthcare financial counseling and assistance programs

• Organizational process improvement and change management

• Stakeholder engagement and cross-functional collaboration

• Data-driven decision making and performance analysis

Professional Impact

Throughout her career, Laura has demonstrated a track record of driving positive change within healthcare organizations. She has led initiatives that have improved patient access to financial assistance, reduced bad debt, and enhanced overall financial performance. Her ability to navigate complex healthcare systems and her commitment to patient-centric solutions have earned her recognition within the industry.

Conclusion

Laura Morgan's extensive experience, coupled with her strategic vision and operational excellence, make her a valuable asset to Atrius Health. She is poised to continue making a significant impact on the patient financial services landscape, contributing to the organization's overall success and the well-being of the communities it serves.