Professional Summary
Professional Overview
Lauren Hay is a seasoned Chief Information Officer (CIO) with extensive experience in leveraging technology to drive organizational efficiency and innovation. With a strong background in healthcare informatics, data analytics, and enterprise systems management, she is adept at aligning IT strategies with business objectives to deliver sustainable impact.
Experience Summary
Current Role
As the Chief Information Officer at Fountain House, Lauren is responsible for overseeing the organization's entire information technology infrastructure, including systems, applications, and data management. In this role, she is spearheading digital transformation initiatives to enhance the organization's service delivery, data-driven decision-making, and operational resilience. Through her strategic leadership, Lauren is helping Fountain House leverage technology to better support its mission of empowering individuals with mental illness.
Career Progression
Prior to her current role, Lauren held several senior IT leadership positions, including Senior Director of Enterprise Systems and Informatics at Public Health Solutions, and Associate Director of CRM and Analytics at Mount Sinai Health System. Throughout her career, she has demonstrated a proven track record of driving organizational growth and improvement through the strategic implementation of technology solutions.
At Public Health Solutions, Lauren played a pivotal role in modernizing the organization's enterprise systems, optimizing data management, and enhancing data-driven decision-making. As the Director of Informatics, she spearheaded the development of innovative analytics platforms that enabled the organization to better understand and address population health challenges.
Earlier in her career, Lauren served as an IT Program Manager and Analytics and CRM Lead at Mount Sinai Health System, where she played a key role in the implementation of a Delivery System Reform Incentive Payment (DSRIP) program, leveraging data and technology to improve patient outcomes and population health.
Academic Background
Lauren holds a Bachelor of Arts degree in Public Health from the University of California, Berkeley. She is a dedicated lifelong learner, continuously expanding her knowledge and skills to stay at the forefront of industry trends and best practices.
Areas of Expertise
- Healthcare informatics and data analytics
- Enterprise systems management and integration
- Digital transformation and technology strategy
- Operational efficiency and process optimization
- Collaborative leadership and cross-functional team management
Professional Impact
Throughout her career, Lauren has demonstrated a strong commitment to using technology to drive positive change in the healthcare and public health sectors. She has led the implementation of numerous successful projects, including the development of a centralized data repository and analytics platform at Public Health Solutions, which enabled the organization to gain critical insights and improve service delivery.
Lauren is also known for her collaborative leadership style, which has allowed her to effectively bridge the gap between IT and business units, ensuring that technology solutions are aligned with organizational goals and user needs.
Conclusion
With her impressive track record of technology-driven innovation and her unwavering dedication to leveraging data and analytics to address complex public health challenges, Lauren Hay is poised to continue making a significant impact as the Chief Information Officer at Fountain House. Her strategic vision, technical expertise, and collaborative approach make her a valuable asset in the quest to improve the lives of individuals with mental illness.
