Professional Summary
Professional Overview
Lauren Maddern is the Vice President of Sales & Delivery at The Dayhuff Group in Columbus, Ohio. With over a decade of experience in the technology and hospitality industries, she has developed a strong expertise in driving sales, innovation, and operational excellence. In her current role, Maddern is responsible for leading the sales and delivery teams, developing strategic partnerships, and ensuring exceptional client experiences.
Experience Summary
Current Role
As the Vice President of Sales & Delivery at The Dayhuff Group, Maddern oversees the company's sales and delivery operations, managing a team of sales professionals and project managers. She is instrumental in driving revenue growth, fostering client relationships, and delivering successful engagements in the areas of business intelligence, enterprise content management, and artificial intelligence. Additionally, Maddern serves as the Co-Chair of PGA Player Services for the Arnold Palmer Invitational at Arnold Palmer's Bay Hill Club & Lodge, where she leverages her hospitality expertise to enhance the tournament experience for professional golfers.
Career Progression
Prior to her current role, Maddern held various leadership positions at The Dayhuff Group, including Director of AI & Automation and Innovation & Collaboration Lead for BI, ECM, Watson Analytics, RPA, and Artificial Intelligence. Her earlier career experiences include roles in operations and sales at The Ritz-Carlton Hotel Company and accounts receivable at Loews Hotels, where she developed a strong understanding of the hospitality industry and customer service excellence.
Academic Background
Maddern holds a Bachelor's degree in Business Administration from The Ohio State University, where she graduated with distinction.
Areas of Expertise
- Sales and business development
- Operational management and optimization
- Artificial intelligence and automation
- Business intelligence and enterprise content management
- Hospitality industry expertise
- Strategic partnership development
- Client relationship management
Professional Impact
Throughout her career, Maddern has consistently delivered outstanding results, driving business growth, operational improvements, and exceptional client experiences. Her leadership in the implementation of AI and automation solutions has resulted in increased efficiencies and cost savings for The Dayhuff Group's clients. Additionally, her contributions to the Arnold Palmer Invitational have been instrumental in enhancing the tournament's player services and overall event experience.
Conclusion
With her proven track record of success, strong industry knowledge, and exceptional leadership skills, Lauren Maddern is poised to continue driving innovation and delivering exceptional value to The Dayhuff Group and its clients. Her versatile expertise and commitment to excellence make her a valuable asset in the technology and hospitality sectors.
