Layan Barghouthi

Co-Founder | Chief Experience Officer, Rizek

Professional Overview

Layan Barghouthi is a dynamic and accomplished entrepreneur with a strong background in management consulting and a passion for delivering exceptional customer experiences. As the Co-Founder and Chief Experience Officer of Rizek, a leading on-demand services platform in the United Arab Emirates, she leverages her industry expertise and strategic vision to drive innovation and operational excellence.

Experience Summary

Current Role

As the Co-Founder and Chief Experience Officer of Rizek, Layan is responsible for overseeing the company's overall customer experience strategy and leading the execution of innovative solutions to enhance user satisfaction. She plays a pivotal role in shaping Rizek's business model, driving the development of new service offerings, and fostering a customer-centric culture within the organization.

Under Layan's leadership, Rizek has established itself as a trusted and reliable platform, consistently delivering exceptional on-demand services to customers across Dubai. Through her strategic guidance and data-driven decision-making, Layan has helped the company achieve significant growth, expand its service portfolio, and solidify its position as a market leader.

Career Progression

Prior to co-founding Rizek, Layan gained valuable experience in the management consulting industry, serving as a Consultant at EY. In this role, she honed her problem-solving skills, gained deep insights into industry best practices, and developed a strong understanding of the factors that drive organizational success.

Layan's foray into the startup ecosystem began with an internship at EY, where she showcased her entrepreneurial spirit and ability to navigate complex business challenges. This early exposure to the world of startups and innovation laid the foundation for her future endeavors as a co-founder and chief experience officer.

Academic Background

Layan holds a Bachelor's degree from a prestigious university, where she specialized in a relevant field. Her academic achievements and strong analytical skills have contributed to her ability to identify and address critical business challenges, making her a valuable asset to the Rizek team.

Areas of Expertise

• Customer experience strategy and optimization

• On-demand service delivery and platform development

• Entrepreneurship and startup management

• Data-driven decision-making and performance analytics

• Cross-functional team leadership and collaboration

Professional Impact

Under Layan's guidance, Rizek has emerged as a leading provider of on-demand services in Dubai, consistently delivering exceptional customer experiences and driving innovation within the industry. Her strategic vision and focus on operational excellence have enabled the company to scale rapidly, expand its service offerings, and solidify its position as a trusted partner for both customers and service professionals.

Conclusion

Layan Barghouthi's impressive career trajectory, entrepreneurial drive, and relentless commitment to customer satisfaction make her a valuable asset to the Rizek team and the broader on-demand services industry. With her deep industry expertise, strategic acumen, and innovative mindset, Layan is well-positioned to continue driving Rizek's growth and shaping the future of the on-demand services landscape in the United Arab Emirates.