Professional Summary

Professional Overview

Lee Cora is an experienced retail professional with a strong background in customer service and cashier operations. As the Assistant Head Cashier at Harbor Freight Tools, Cora leverages their expertise to ensure efficient and reliable checkout processes, while providing exceptional customer support.

Experience Summary

Current Role

Cora has served as the Assistant Head Cashier at Harbor Freight Tools since November 2011. In this role, they are responsible for overseeing the daily operations of the checkout counters, including training and managing a team of cashiers, processing transactions, and maintaining cash management procedures. Cora's dedication to delivering exceptional customer experiences has contributed to the store's positive reputation and increased customer satisfaction.

Career Progression

Prior to their current position, Cora held various customer-facing roles, including Grocery Associate at Kroger Co., Waitress at Texas Wings, and Front Desk Clerk at Holiday Inn Express. These experiences have equipped Cora with a well-rounded understanding of the retail industry and the ability to adapt to diverse customer needs.

Academic Background

Cora holds a high school diploma, demonstrating a strong foundation in general education and a commitment to continuous learning.

Areas of Expertise

• Cashier operations and cash management

• Customer service and conflict resolution

• Retail store operations and inventory management

• Team leadership and training

Professional Impact

Cora's attention to detail and problem-solving skills have enabled them to efficiently manage the checkout processes at Harbor Freight Tools, leading to improved customer experiences and increased sales. Cora's contributions have been recognized by their peers and supervisors, and they are known for their ability to adapt to changing customer demands and implement process improvements.

Conclusion

With a proven track record of success in the retail industry, Lee Cora is a valuable asset to the Harbor Freight Tools team. Their dedication to customer service, strong cash management skills, and leadership abilities make them a valuable contributor to the organization's continued growth and success.