Lesli Ingram, Title Administrator
Professional Overview
Lesli Ingram is a seasoned Title Administrator with over 25 years of experience in the automotive industry. In her current role at Ed Voyles Honda, she is responsible for managing all title-related processes, ensuring compliance with state regulations, and providing exceptional customer service to both internal and external stakeholders.
Experience Summary
Current Role
As the Title Administrator at Ed Voyles Honda, Lesli is a key member of the dealership's operations team. Her primary responsibilities include:
- Overseeing the entire title management lifecycle, from initial paperwork processing to final document delivery
- Collaborating with the DMV and other regulatory bodies to ensure timely and accurate title issuance
- Providing training and guidance to the sales and finance teams on title-related procedures
- Implementing process improvements to streamline title workflows and enhance customer satisfaction
Career Progression
Lesli began her career in the automotive industry in 1996, when she joined Ed Voyles Honda as a Title Administrator. Over the years, she has demonstrated exceptional attention to detail, strong problem-solving skills, and a deep understanding of title regulations and best practices. Her consistent performance and commitment to excellence have earned her the trust and respect of her colleagues and the dealership's leadership team.
Academic Background
Lesli holds a high school diploma, and has continued to enhance her professional skills through various training programs and industry-specific certifications throughout her career.
Areas of Expertise
- Title processing and management
- Regulatory compliance
- Customer service and stakeholder management
- Process improvement and streamlining
- Automotive industry knowledge
Professional Impact
During her tenure at Ed Voyles Honda, Lesli has played a pivotal role in improving the dealership's title processing efficiency, resulting in faster turnaround times and enhanced customer satisfaction. She has also spearheaded the implementation of new technologies and digital workflows, which have helped to reduce errors and streamline the overall title management process.
Conclusion
Lesli Ingram is a dedicated and experienced Title Administrator who has made significant contributions to the success of Ed Voyles Honda. Her deep understanding of title regulations, commitment to customer service, and ability to drive process improvements make her a valuable asset to the organization. As she continues to grow and develop her skills, Lesli is poised to further enhance her impact within the automotive industry.
