Lewanda Harris
Revenue Cycle Financial Navigator
Whitsett, North Carolina, United States
Professional Overview
Lewanda Harris is a seasoned Revenue Cycle Financial Navigator with a demonstrated history of driving financial success in the healthcare industry. With a strong focus on revenue cycle optimization and patient financial management, she leverages her expertise to enhance operational efficiency and improve patient financial experiences.
Current Role
As a Revenue Cycle Financial Navigator at UNC REX Healthcare, Lewanda is responsible for navigating patients through the complex healthcare financial landscape. In this role, she:
- Guides patients in understanding their insurance coverage and financial obligations
- Collaborates with cross-functional teams to streamline billing processes and maximize reimbursements
- Implements innovative strategies to improve patient satisfaction and reduce financial barriers to care
- Serves as a subject matter expert, providing training and support to colleagues on revenue cycle best practices
Lewanda's unwavering commitment to patient-centric care has earned her recognition as a trusted advisor, helping patients navigate the often-confusing world of healthcare finances.
Career Progression
Prior to her current role, Lewanda held various positions within the revenue cycle management field, including Revenue Cycle Specialist and Patient Financial Counselor. Through her progressive career journey, she has honed her skills in financial analysis, patient advocacy, and process optimization, making her a valuable asset to the healthcare organizations she has served.
Academic Background
Lewanda holds a Bachelor of Science degree in Business Administration from the University of North Carolina at Greensboro. Her academic achievements, combined with her robust industry experience, have positioned her as a respected thought leader in the revenue cycle management domain.
Areas of Expertise
- Revenue cycle management
- Patient financial counseling and education
- Insurance eligibility and coverage analysis
- Billing and reimbursement optimization
- Cross-functional collaboration and process improvement
- Data analysis and performance reporting
Professional Impact
Lewanda's contributions have had a tangible impact on the organizations she has served. In her current role, she has:
- Implemented a new financial assistance program, resulting in a 20% increase in patient eligibility for charity care
- Developed and delivered training programs that have increased the revenue cycle team's proficiency by 30%
- Spearheaded the integration of a patient financial portal, improving patient satisfaction scores by 15%
Conclusion
With a proven track record of excellence in revenue cycle management and a deep commitment to patient-centric care, Lewanda Harris continues to drive positive change within the healthcare industry. Her strategic mindset, technical expertise, and collaborative approach make her a valuable asset to any organization seeking to optimize its financial performance and enhance the patient experience.
