Professional Overview

Li Ann Patricia Lorenzo-Mendoza is a seasoned operations supervisor with extensive experience in human resources, customer service, and operations management. Currently, she serves as a GBS Operations Supervisor, leveraging her expertise in process optimization, team leadership, and industry-specific knowledge to drive business growth.

Experience Summary

Current Role

As the GBS Operations Supervisor at UPS International, Inc., Li Ann oversees daily operations, manages workflows, and ensures seamless execution of projects. Her key responsibilities encompass team supervision, process improvement, and stakeholder engagement. Notably, she has successfully implemented operational efficiencies, resulting in enhanced productivity and customer satisfaction.

Career Progression

Li Ann's career trajectory showcases steady growth, from her early roles as an HR Assistant to her current position as an Operations Supervisor. Her notable previous roles include HR Coordinator and HR Assistant at UPS International, Inc., where she demonstrated her ability to adapt to new challenges and contribute to organizational development.

Academic Background

Li Ann holds a Bachelor of Science (BS) in Psychology from Holy Angel University, acquired between 2005 and 2010. This academic foundation has equipped her with a strong understanding of human behavior, organizational dynamics, and communication principles.

Areas of Expertise

Her areas of expertise include operations management, human resources, customer service, process optimization, and team leadership. Li Ann is well-versed in technical competencies, such as workflow management and data analysis, which enable her to drive informed decision-making.

Professional Impact

Throughout her career, Li Ann has made significant contributions to her organizations, including the successful implementation of operational improvements and the development of high-performing teams. Her commitment to excellence has positively impacted business outcomes, resulting in enhanced customer satisfaction and operational efficiency.

Conclusion

Li Ann Patricia Lorenzo-Mendoza is a dedicated and results-driven operations supervisor with a strong background in human resources and operations management. Her current focus on driving operational excellence and her value proposition as a strategic leader position her for continued success in her professional trajectory.